Features of VoIP Business Phones That Make Them Ideal for Business Communications

Before the introduction of high-speed broadband Internet, making calls using the Internet connection was only a dream. It was only after its introduction that the concept of VoIP business phone came into being and became a trend across the globe. One of the biggest reasons why it gained so much popularity instantly and surpassed the normal, POTS or Plain Old Telephone System is the features. The old version of communication technology did not have the features that business owners required on a frequent basis.

The condition was deteriorated that separate accounts were needed even for simple processes like long distance calling and not to mention, the additional expenses that users have to bear. On the contrary, the VoIP system came with hundreds of features that were immensely helpful for business owners in running their businesses immaculately.

Difference between VoIP and POTS

The main difference between these two counterparts is that if you are availing Internet services from a cable company, you can get phone services too and this is what VoIP is.

The connection or the current comes through the cables rather than the old-fashioned copper wires and it would be the responsibility of the supplier to provide a special telephony modem.

Features that users can get with VoIP business phones

One very important point to know is that most of them included in your package either completely free of cost or for very a negligible amount. The following features come free with most VoIP connections.

• Call-Waiting
• Caller-ID
• Three-Way-Calling
• Call Blocking
• Call Forwarding
• Distinctive Ring for VIP Callers
• Long Distance

The only drawback of using this system for business communications is that power supply failure would bring the entire communication of your office to a halt. The solution is having a power backup to tackle such situations with solutions like electricity generators, power UPS, etc.

Features to look for while selecting Business VoIP phone provider:

• Charge by seat
• Standard toll-free calling
• Ability to migrate your current phone numbers
• 24-7 tech support availability
• Security
• Combined Internet/VoIP solution
• Vendor reliability

Additional call related benefits that you can enjoy with any VoIP business phone system.

Call related Features

• Virtual Phone Number
• Permanent Call Forwarding
• Screening Calls
• Direct Inbound Dial (DID)
• Do Not Disturb
• Extension Assignment
• Find Me/Follow Me
• On-Phone Presence Monitoring
• Shared Line Appearances
• Time Dependent Call Handling
• Call Park
• Call Hold
• Call Pickup
• Call Camp
• On-Screen Pickup
• Ring (Hunt) Groups
• Customizable Ring Tones

Auto Attendant Features

• Auto Attendant
• Auto Directory/Connect to Extensions
• Connect by Name
• Music or custom recorded Messages On Hold
• Legacy Equipment Support
• Automated Transfer
• Auto Ring Back

Benefits of using this technology for business communications

• Lower calling costs
• Greater manageability
• Enhanced mobility
• Advanced features to  use for business expansion
• Integration with other software