Effective ways to remove QuickBooks error 2308

by John Kartan Accounting And Bookkeeping
QuickBooks Error 2308

QuickBooks payroll is widely preferred by small businesses to handle the wage distribution of employees and tax calculation. QuickBooks error 2308 randomly appears while submitting the payroll and terminates the process instantly. In case you also run into this payroll error on your QBDT, keep reading the blog till the end to learn why this happens and the methods to rectify it.

Get in touch with our QB support team at 1.855.738.2784 to eliminate the issue quickly from your PC.

Primary triggers for this payroll error in your QuickBooks

You’ll run into QuickBooks 2023 error 2308 while sending the payroll to employees or when you try accessing your bank account data. The most common reasons for the occurrence of this payroll error in your QBDT are mentioned below-
  • Inaccurate system clock can raise network connectivity issues, breaking QBDT’s internet connection.
  • This error can also emerge if you try accessing your bank account using incorrect credentials.
  • QBDT running in multi-user mode while downloading/installing the payroll updates can also develop internal issues.

Easy ways to eliminate the error from QBDT

You’ll face problems paying your employees through the software or downloading recent bank transactions until you remove this error from your QuickBooks. Some easy methods to tackle the payroll error are discussed below in detail-

Solution 1- Enter the correct account credentials while accessing bank data

Getting QuickBooks error 2308 becomes common if you try downloading the bank transactions with incorrect account details entered in the software. This happens if you change your bank account credentials outside of QuickBooks and they aren’t updated in the software. An easy way to resolve the issue is by recovering your password if lost and entering the correct bank account credentials in QuickBooks. Use these steps-
  1. Launch the web browser you use on your computer and go to the bank’s official website.
  2. Try signing in to your bank account with the credentials you used in QuickBooks.
  3. If you can access the bank account, you can move to the next solution. But if errors develop while signing in to your bank account, click the Reset Password option.
  4. Create a new password for your bank account using the registered phone number & email.
  5. Relaunch QuickBooks and enter the new credentials to access your bank account.
If the software fails to send the payroll again, jump to the next solution.

Solution 2- Adjust the timings in the system clock correctly

The servers and websites you connect to try syncing the timings of updates and downloads with the system clock. In case there is a discrepancy between the timings, the network connection instantly lapses, which triggers error 2308 in QuickBooks. You need to fix the system clock using the steps below-
  1. Right-click the system clock on the taskbar and select the Adjust Date and Time option.
  2. When the system settings window opens, select the Set Time automatically option or adjust the timings manually.
  3. Reopen QuickBooks and execute the task that caused this error earlier.


We have reached the end of our blog, sharing the details of why QuickBooks error 2308 blocks you from sending the payroll or downloading the latest bank transactions. The blog also comprises the techniques to counter the issue, and we hope you use them to rectify the QBDT payroll error.
Talk to our QB support team at 1.855.738.2784 if you run into problems while using the methods.

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About John Kartan Advanced   Accounting And Bookkeeping

84 connections, 3 recommendations, 292 honor points.
Joined APSense since, January 28th, 2021, From Terrell, United States.

Created on Oct 13th 2023 15:08. Viewed 103 times.


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