Technology and productivity

by Susan N. Chief Marketing Manager
Remember those days when you had to spend 10-20 minutes (or more) on a phone in order to reach a customer service agent? Or when you had to be in the office to work? Well, those days are behind us.
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Review on Technology and productivity

Members of Generation Z probably don't remember (or simply haven't had an experience with it) that feeling when you call the customer service to solve an issue you had with a product/service. First you hear a beep, then an automated secretary tells you what number you should press. And then the wait. Irritating, right?

Fortunately, more and more businesses are implementing live chat and chatbot features so consumers can easily reach out. The company doesn't have to spend so much time and money on customer service and can be more productive on other aspects of their business. And the customer got the information he needed.

Find out more about how technology eased our life a bit:

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About Susan N. Freshman   Chief Marketing Manager

15 connections, 0 recommendations, 45 honor points.
Joined APSense since, January 7th, 2019, From New York, United States.

Created on Jan 2nd 2020 08:18. Viewed 308 times.


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