Customer service tipsby Susan N. Chief Marketing Manager
Nowadays, regardless of the business area you are in, the way you treat your customer can tell a lot about you and your company. In order to achieve that you have to go through a few steps first. Recommended Features
- Train your employees
- Put yourself in your customers shoes
- Not being too pushy (know when to stop)
- Avoid saying "I don't know"
- Be friendly and smile
Review on Customer service tipsFirst of all, you should educate and take care of your employees. As Richard Branson once said, "Customers do not come first, employees do. If you take care of your employees they will take care of your customers." If one of the most successful people on the planet Earth thinks so then you know it is the right direction you should head at moving forward.
The next step is to put yourself in your customers' shoes. Try to think like him: what does he need? What kind of value do I need to provide him in order to attract him and later on retain him long-term?
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Created on Feb 14th 2020 08:18. Viewed 17 times.
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