Customer service knowledgebaseby Susan N. Chief Marketing Manager
Knwledgebase should be made in a way that will make life easier to your customers. The point is to make it as simple as possible so that everyone will understand it. Recommended Features
- Make it understandable
- Make it intuitive
- Organize the information
- Periodic contributions
- Add visual elements
Review on Customer service knowledgebaseIf you are a business owner there is a big possibility that you will need, or already have a customer support team. But you can do certain things to minimize the amount of customers making inquiries about your product or service.
One of those things is creating a knowledgebase with all your key terms connected to your product or service. Feel free to read more in our blog at http://bit.ly/cs-knowledgebase-apse
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Created on Feb 28th 2020 07:23. Viewed 294 times.
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