Customer service knowledgebase

by Susan N. Chief Marketing Manager
Knwledgebase should be made in a way that will make life easier to your customers. The point is to make it as simple as possible so that everyone will understand it.
Recommended Features
  • Make it understandable
  • Make it intuitive
  • Organize the information
  • Periodic contributions
  • Add visual elements
Learn more about Customer service knowledgebase»

Review on Customer service knowledgebase

If you are a business owner there is a big possibility that you will need, or already have a customer support team. But you can do certain things to minimize the amount of customers making inquiries about your product or service.

One of those things is creating a knowledgebase with all your key terms connected to your product or service. Feel free to read more in our blog at

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About Susan N. Freshman   Chief Marketing Manager

15 connections, 0 recommendations, 45 honor points.
Joined APSense since, January 7th, 2019, From New York, United States.

Created on Feb 28th 2020 07:23. Viewed 294 times.


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