Fix QuickBooks Error 6073 9901 (Unable to Open the Company File)
by Sprink Davis Accounting and BookkeepingIf you're using QuickBooks in a setting where multiple users have access to the same company file and have the proper file access rights, they can open the file simultaneously. However, an error may occur when attempting to open the company file, specifically "How to Get Rid of from QuickBooks Error Code 6073 9901” This guide aims to provide step-by-step instructions to resolve the error.
What is QuickBooks Error 6073 and Why It Occurs?
When users try to access their company file on QuickBooks, they may encounter a common set of issues, collectively referred to as the 6000 series of errors. One such error is Error code 6073, which is accompanied by a warning message stating "QuickBooks is unable to open this company file. It may have been opened by another user."
This error occurs when another
workstation attempts to open the data file in single-user mode. Thus, it's
crucial to ensure that multi-user hosting settings are configured correctly to
prevent the occurrence of QuickBooks Error 99001.
Signs and Symptoms of QuickBooks Error 6073
When this error occurs, you may get the
following signs and symptoms:
●
The
application may become unresponsive to user requests.
●
The Windows
screen may display a glitch or appear greyed out.
●
QuickBooks
error code 99001 can cause
the system to shut down suddenly and remain frozen even after rebooting.
●
Users may
encounter difficulties when trying to switch between different applications.
●
Updating or
uninstalling QB Desktop may not be possible.
●
Accessing the
company file can become a significant challenge.
Causes of QuickBooks Error 6073,
99001
Here are
some common reasons for this error:
●
This error
can occur if someone else has already opened the company file in single-user
mode.
●
If the
network folder containing the company file is read-only, this can also trigger
the error.
●
When the
company file is on a Linux server and the user employs multiple login passwords
to access the shared folder.
● Trying to access the company file using a remote access tool such as TeamViewer or Go to Assist can trigger the error.
●
The user does
not have sufficient permission to access the company file.
●
The company
file is stored in a read-only network folder.
●
Company File
Error 6073 99001 can also arise due to compatibility issues between the
QuickBooks version and the company file or problems between the system and
QuickBooks.
●
Incorrect
user permission settings can cause the error to occur.
Methods to Fix QuickBooks Error
6073, 99001
To
resolve the error, you can try the following solutions:
Method 1: Install and Run QuickBooks Tool Hub
●
If you
haven't installed Tool Hub yet, install it as soon as possible.
●
Go to the
folder where the Tool Hub's executable file is located and double-click on the QuickBooksToolHub.exe
file.
●
Complete the
installation process by selecting the appropriate options.
● Launch QuickBooks Tool Hub by double-clicking on its desktop icon.
● Go to the Company File Issues tab and choose QuickBooks File Doctor to open it.
●
Select the
company file saved on your local storage by browsing and clicking on it.
●
Choose the
"Check both file damage and network connectivity option."
●
Click on the Diagnose
File option, and QuickBooks File Doctor will repair any file and network
issues.
●
Lastly, check
for Error 6073 99001 after running it.
Method 2: Switch QuickBooks to Multi-User Mode on the
Server
●
Close
QuickBooks Desktop on all computers connected to the network.
●
Open the
company file on the hosting server.
●
Under the
File tab, click on Switch to Multi-User mode.
●
If the QuickBooks
Warning Error 6073 99001 still persists, restart all computers connected to
the network.
Method 3: Verify the Running Processes under the Task
Manager
●
Press the
Ctrl + Alt + Delete keys simultaneously to open the Task Manager.
●
Under the
Processes tab, check if any processes are running under the username of the
system facing the error.
●
If any processes
are running, restart your PC to resolve the issue.
Summing Up!
If you have tried all the troubleshooting steps for QuickBooks Error 6073, 99001 and the issue still persists, it could be due to Windows registry errors or a virus/malware infection. In such a case, you can get in touch with the QuickBooks enterprise error support team at 1-800-615-2347 for assistance.
You may read also: How to Resolve QuickBooks Error Code OL-301?
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Created on Nov 16th 2023 01:00. Viewed 138 times.