Methods to Resolve QuickBooks Error Code OL-222
Sometimes,
when attempting to download or import a .QBO file from a financial institution,
you may encounter QuickBooks Error Code OL-222. This error can prevent you from accessing the company file from
your bank's website, and an error message will appear on your screen. The
message typically reads "QuickBooks was not able to complete your request.
Please contact your financial institution. (OL-222)."
In
this article, we have provided causes and solutions to this error.
What Are the possible Causes of QuickBooks Error Ol-222?
The
QuickBooks Error Code OL-222 can be caused by a few different factors:
●
Incorrect
formatting of the downloaded .qbo file.
●
If
unsupported characters are found in the company file according to the Open
Finance Exchange (OFX) standards.
●
In addition,
a scan error may occur if there are issues communicating with the bank's
server.
Latest Methods to Fix QuickBooks
Error Ol-222
Check
the DIY steps given below in this article:
Method 1: Update QuickBooks Desktop
●
Take a backup
of your company's data before updating to avoid data loss throughout the
process.
●
Visit the
Intuit website to check for updates, and then download and install them as soon
as you can to eliminate the causes of the error number.
●
Open
QuickBooks Desktop and go to the Help menu first before updating it.
●
From the Help
menu, choose the Update QuickBooks Desktop option.
●
Then, select
Get Updates after clicking Update Now.
●
Install the
updates after downloading them, then restart QuickBooks Desktop.
Method 2: Fix any invalid formatting in the QuickBooks
Company File
●
Simply choose
Edit from the context menu when you right-click on the QuickBooks company file
(.QBW).
●
This will
open the chosen file in a text editing software so that you can edit the file's
format.
●
Utilize the
Find option in the text editor to find and remove any unsupported characters,
such as "&," from the file.
●
Save the file
by selecting Save from the File menu after the invalid character has been
removed.
●
Exit the file
and revisit it in QuickBooks to determine whether the issue has been resolved.
Method 3: Add a new FIDIR.txt file
●
Before
continuing, close QuickBooks to avoid any potential problems.
●
First, make
sure to copy the entire contents of the FIDIR.txt to your clipboard.
●
On your
desktop, make a new text file and paste the copied content into it. Keep in
mind to name the new file FIDIR.txt.
●
Before
replacing the existing FIDIR.txt file with the new one, it must first be
deleted. Tap GO while using the Option key to do this, then choose the library
option from the Finder menu.
●
In the
Library, navigate to ApplicationSupport /com.intuit.QuickBooks 20XX/ Downloads
and delete the FIDIR.txt file.
●
Next, click
on Go> Applications from the top menu and press the Control key while
clicking on QuickBooks 20XX.
●
This will
open a contextual menu where you need to click on Show Package Contents.
●
Then, double
click the Contents folder in the new window that appears and select the
Resources folder. Find and delete the FIDIR.txt file from it.
●
Copy and
paste the new FIDIR.txt file from your desktop into the Downloads and Resources
folder to replace the old one.
●
Finally,
follow the usual steps for importing .QBO file in QuickBooks.
Summing Up!
This
blog post suggests that the mentioned resolution methods should be able to help
you fix QuickBooks Error Code OL-222. If for any reason the error
persists despite trying these methods, we recommend contacting our 24/7 QuickBooks error support experts at 1-800-615-2347 for assistance.
You may also see: How to Resolve QuickBooks Error Code 404
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