How to Resolve QuickBooks Error Code 6144, 304?

by Sprink Davis Accounting and Bookkeeping

QuickBooks error 6144 82 can occur due to incorrect network setup while trying to run QuickBooks Desktop or open a company file. Renaming the .ND and .TLG files, which contain important transaction and configuration information, can help resolve the error.

These files will be created automatically when you rescan the company file using QuickBooks Database Server Manager. Refer to the complete guide for more information on the causes of the QuickBooks error code 6144 and quick solutions to fix it.

What Causes the QuickBooks Error 6144 82?

QuickBooks Error message 6144 82 can occur due to:

● Damage in the QuickBooks installation files, such as .ND Network Data and .TLG Transaction Log files

● An excessively long company file name (over 65 characters)

● A company file that has been moved to a different folder location.

● General company file corruption and connectivity issues.

DIY Steps to Troubleshoot QuickBooks Error 6144 82

In order to rectify the QuickBooks error message 6144 82, here the steps you need to follow:

Method 1: Rename the .ND and .TLG files

● To do this, first open the QuickBooks Desktop software.

● Then press the F2 key to get to the Product Information window.

● See the location of the company file under the File Information section.

● Use Windows file explorer to find the company file folder.

● Locate the files with the same name as the company file and extensions .ND and .TLG, for example: company_file.qbw.nd / company_file.qbw.tlg.

● If you cannot see the file extensions, change the Windows Files and Folder settings.

● To do this for Windows 7/8 users, click Organize from the top-left and choose Folder and Search Options.

● Then go to the View tab and uncheck "Hide extensions for known file type".

● For Windows 10 users, click the View tab and tick a checkmark next to the "File name extensions".

● Rename each file by right-clicking the file and selecting ‘Rename’. Write OLD at the end of the file name. For example, company_file.qbw.nd.OLD.

● Open QuickBooks again and try signing into your company file.

Method 2: Rename the Company File

● Using Windows Explorer, navigate to the QuickBooks company file folder typically located at C:\Users\Public\Public Documents\Intuit\QuickBooks\Company Files.

● Right-click the company file with extension .QBW and select Rename.

● Make the necessary changes to the file name and try to open the company file again.

Method 3: Moving the Company File to Its Original Folder

● Open the QuickBooks Product Information window by pressing the F2 key on your keyboard.

● Note down the location of the company file shown under the File Information section.

● Go to the original company file folder location and check if the company file is still saved there.

● If you can't find the company file, use the Windows search field to search for files with .QBW extension and copy the one you want to open.

● Paste the company file in the original company file folder.

● Try to access the company file again to check if the error is resolved.

Method 4: Control User Permissions

● Open the QuickBooks desktop and navigate to the Company tab to find the Users option.

● Click on Set up Users and Roles and enter your password to access the data.

● Select a username from the list of users and modify their role according to your prefessrences.

Summing Up!

The above steps can help you fix QuickBooks error 6144 82 quickly. If the error still persists, you can try restoring the backup of the company file. If you need assistance with implementing the troubleshooting steps mentioned in this article, you can reach out to our QuickBooks error support experts by calling us on 1-800-615-2347.

You may also see: How to Fix QuickBooks Sync Manager