Benefits of Employee Motivation

The social behaviour and workplace interaction between the employees decide the way employees are contributing towards the organisational efficiency. In all workplace scenarios, it is important to follow certain terms of employment in order to keep the motivation level of employees high. The inherent organisational structure, Employee Performance Management and culture plays a big role in driving the company’s employee productivity. Zappos is trying out the new organisational structure, which will definitely impact on the culture of the organisation. The proper execution will only be deciding factor that will decide whether the new structure is effective or not.    

The motivation level of employee determines their level of productivity. Example of useful motivation theories can be given here. The managers at Zappos can borrow the model of Hertzberg’s motivation theory, which outlines managers’ actions in the organisation in determining the way employees are treated. Role and importance of motivated managers is also very important, as it reflects in the action of the employees. Frederick Herzberg has identified two broad features that encompass the motivational theories: the factors that motivate the employees to do better customer service and the level of job satisfaction. The hygiene factors and motivator factors are the main components of employee motivation. Hygiene factors include the better condition and the minimum expected compensation. These are the basic factors, which may not be responsible for motivation of the employees but the absence will result in dissatisfaction.

The main driver of the teamwork is the availability of a common goal. Everyone in the team must be given the chance to understand the common goal of the team and the company. Another major factor of teamwork is the compensation or the incentive. If the supervisors and managers spell out the incentive of the teamwork, then employees will be more interested in performing tasks with equilibrium. If employees are satisfied then the customer service will be at high level, which will result in return customers and high business volume. With higher motivation level of employees, the business will get a number of benefits. The first benefit being the happy bunch of employees. Happier workers will boost the team morale and the commitment level of employees will grow. With the increased team morale and employee commitment, the attrition rate will definitely come down.

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