A Quick Guide to Fix QuickBooks Crash Com Error like a Pro

by Sprink Davis Accounting and Bookkeeping

The QuickBooks Crash Com Error is annoying issue that prevents users from sending an updated receipt or invoice. This problem often occurs after installing updates or changes released by Microsoft, as it affects the communication between QuickBooks Component Object Model (COM) and other applications or services.

We have listed all the proven solutions to help you Effective Solutions to Rectify QuickBooks Crash Com Error. Also, the post explores all the possible causes and symptoms of the error. So read till the end and reach out to us know if you have any queries.

Causes for QuickBooks Crash Com Error

Here is the cause for the QuickBooks Crash Com Error:

Improper installation of QuickBooks
Synchronization issues
Outdated software
Malware or viruses in computer

Symptoms for QuickBooks Crash Com Error

The symptoms of the error include:

QuickBooks desktop freezing or crashing
Error Message
Inability to send emails
Sync issues

How to Fix QuickBooks Crash Com Error?

Here are a few methods on how to fix the QuickBooks Crash Com Error:

Method 1: Update QuickBooks to the Latest Version

Open QuickBooks and go to the "Help" menu.
Select "Update QuickBooks Desktop."

Click on "Update Now" and then checkmark "Reset Updates."
Tap on "Get Updates" to instigate the update process.
Once the update is complete, restart QuickBooks and check for the Com Error.

Method 2: Run QuickBooks Install Diagnostic Tool

Visit the official Intuit website to download and install the QuickBooks Install Diagnostic Tool.
Run the tool and let it scan your system for any installation issues.
After the scan, restart your computer and check if the Com Error is resolved.

Method 3: Repair QuickBooks Installation

Press the "Windows + R" keys to open the Run dialog box.
Type "appwiz. cpl" and hit Enter to open the Programs & Features window.

Locate QuickBooks in the list of installed programs, right-click on it, and select "Repair."
Follow the prompts on the screen to complete the repair process.
Restart QuickBooks and check if the Com Error persists.

Method 4: Re-register QB-related Components

Press the "Windows + R" keys to open the Run dialog box.
Type "cmd" and press Ctrl + Shift + Enter to open Command Prompt as an administrator.
In the Command Prompt window, type the following commands one by one and press Enter after each:

○ cd /d C:\Windows\syswow64 (for 64-bit users)

○ cd /d C:\Windows\system32 (for 32-bit users)

Next, enter the following commands to re-register the DLL files:

○ regsvr32 msxml4.dll

○ regsvr32 msxml6.dll

○ regsvr32 vbscript.dll

○ regsvr32 ole32.dll

○ regsvr32 actxprxy.dll

○ regsvr32 shell32.dll

Close the Command Prompt and restart QuickBooks to check for the Com Error.

Method 5: Run Quick Fix My Program from QuickBooks Tools Hub

Download and install the QuickBooks Tools Hub from the official Intuit website.
Open the Tools Hub and go to the "Program Problems" tab.
Click on "Quick Fix My Program" and let the tool run to detect and fix issues.

Restart QuickBooks to see if the Com Error has been resolved.

Method 6: Check Compatibility with Third-Party Applications

Sometimes, conflicts with third-party applications can cause Com Errors in QuickBooks.
Check for any recently installed software or updates that might be causing the issue.
Temporarily disable or uninstall the suspected programs and see if the error persists.

Method 7: Create a New Windows Admin User

Press the "Windows + R" keys to open the Run dialog box.
Type "control" and press Enter to open the Control Panel.
Go to "User Accounts" and select "Manage another account."
Click on "Add a new user in PC settings" and follow the instructions to create a new admin user.
Log in using the new user account and run QuickBooks to check if the Com Error still occurs.

Conclusion:

Following these steps, you may diagnose and resolve the QuickBooks Crash Com Error, assuring seamless accounting operations. If the issue continues after attempting these methods, contact our QuickBooks error support experts at 1-800-615-2347 for help.