Why Your Local Grocery Store Needs Curbside Pickupby Stephanie Snyder Author & Freelance Writer
Today’s consumer world is rapidly changing, and it’s hard to keep up. The boundary between brick and mortar retail and online retail is fuzzier than ever, and as a business owner, you are forced to have your products available in the digital world and the real world.
Your customer needs to know that there are options in buying your products and meeting their needs. Curbside pickup is one of the most important and standard methods to increase your business sales. It is a simple yet effective method that allows your customers to pick up your product immediately, conveniently, and receive it in their homes without even having to step foot in your store. It saves time and makes your job easier. Not only is this method relevant these days, but technology has expanded your options and made the shopping experience new and exciting.
Stay Ahead of the Curve
Curbside pickup is one of the fastest-growing elements in retail shopping. Coupled with the lasting effects of COVID, it’s also become one of the most necessary features for you and your business. Having customers park their cars, crowd themselves in your store, wait in the check out lines, take time for the items to be bagged seems outmoded and clunky these days. Particularly during a pandemic period where the outlook remains uncertain. Having a reliable pickup system in place ensures convenience and safety, not just for your customers but also for your brave frontline workers.
No More Deliveries
As we all know, companies’ operating delivery trucks can be too costly and hazardous to the employees and the drivers themselves. It is also extraordinarily tiresome and requires more red tape, special licenses, and extra training. This is where a curbside pickup can help ease the pressure of being an employee, a driver, and a customer all at the same time. Eliminating your need to deliver orders to your customers cuts down on fuel cost, vehicle maintenance cost, and required personnel.
You can keep your employees on-site instead of running all over time, and they can work to make sure the curbside pickup runs smoothly and be there to assist customers. You can also cut down on your reliance on courier services, meaning you no longer have to have a middle man between your product and your customer’s delivery.
You Have Options
There are now many options for you and your business when it comes to how you run your curbside pickup option. While it’s common to simply have employees pick out the items and prepare them in the designated area outside of the building, new technology is now making the process even more convenient and user friendly.
Outdoor parcel robots are now being used to deliver the customer’s orders and store food and products for an extended period. You don’t even have to have the parcel at your place of business. Utilizing these makes it easy to place these parcels anywhere you think it will be advantageous to you and your clientele—for example, outside malls, near the college campus, and next to large apartment complexes.
Besides, the parcel can have your company’s logo on it so that brand awareness will be there all over town. Batch orders mean your delivery driver only has to deliver to one specific parcel, instead of providing each order from door to door. This option is efficient and sustainable in today’s ever-shifting landscape.
Using these three reasons, you can increase your business sales by eliminating a lot of hassle and the shopping experience easy, convenient, and, most of all, safe for your customers and your employees alike.
Created on Dec 10th 2020 09:30. Viewed 230 times.