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To configure and troubleshoot Telus TV recording, you can follow these steps:
by Doug P. ***To configure and troubleshoot Telus TV recording, you can follow these steps:
Verify your subscription: Ensure that you have an active Telus TV subscription that includes the recording feature. Some packages may not include this option, so check with Telus customer support if you're unsure.
Check available storage: Confirm that you have sufficient storage space on your Telus TV receiver for recording. If your storage is full, you'll need to delete some recordings to make room for new ones.
Set up a recording: To schedule a recording, use your Telus TV remote or the Telus TV app. Find the show or movie you want to record in the program guide and select the "Record" option. Make sure you specify whether you want to record a single episode or all episodes of a series.
Verify recording settings: Check your recording settings to ensure they are configured correctly. Access the settings menu on your Telus TV receiver or through the Telus TV app. Look for options related to recording preferences, such as the start and end times, recording quality, and whether to record only new episodes or repeats.
Troubleshoot recording issues:
Check signal strength: If you're experiencing issues with recording, verify that your Telus TV receiver has a strong signal. Poor signal strength can result in recording problems. Ensure that all cables are securely connected and try restarting your receiver.
Restart your receiver: Power off your Telus TV receiver and unplug it from the power source. Wait for about 30 seconds, then plug it back in and power it on. This can resolve various software or temporary issues.
Check for software updates: Make sure your Telus TV receiver is running the latest software version. Go to the settings menu on your receiver or use the Telus TV app to check for available updates. Install any updates if they are available.
Reset your receiver: If the above steps haven't resolved the issue, you can try performing a factory reset on your Telus TV receiver. Keep in mind that this will erase all your settings and recordings, so make sure to back up any important recordings before proceeding. Instructions for resetting the receiver can be found in the Telus TV user manual or by contacting Telus customer support.
Contact Telus support: If you're still experiencing issues with Telus TV recording, it's best to contact Telus customer support directly. They have specialized technical support representatives who can assist you in diagnosing and resolving the problem.
Remember, these steps are a general guide, and the specific instructions or options may vary depending on your Telus TV receiver model or software version. It's always recommended to refer to the user manual or contact Telus customer support for detailed and accurate information.
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About Doug P. 
***
8 connections, 0 recommendations, 45 honor points.Joined APSense since, January 19th, 2021, From Scarborough, Canada.
Created on Jun 20th 2023 16:21. Viewed 118 times.
