How to Fix QuickBooks Payroll Won't Update Issue?

by Devil Devis Certified Public Accountant

Payroll is an accounting system that keeps the record of all employees like their personal information, salary, wages, tax deductions, net pay, gross pay, etc.

QuickBooks payroll is designed for small to medium-sized businesses. It supports the company to manage its employee funds, calculate payroll taxes and creating a clear tax picture and submitting them on time.

A client has to face many errors while accessing the payroll because sometimes payroll doesn’t respond due to the update process. It means QuickBooks payroll won’t update error has arisen.

Cause or Reason of QuickBooks Won’t update and open error

Let’s know the cause of QuickBooks payroll won’t update error and solutions to fix this error.

  • When the QuickBooks company file is damaged or corrupted.

  • QuickBooks is not able to connect to the internet.

  • A payroll subscription is not active.

  • An unstable internet connection prevents the software to download.

  • The supported file has been missed from the computer.

  • When a wrong employee identification number has been entered.

Guidelines to resolve QuickBooks payroll won’t update error

Here we will discuss many error-resolving techniques that are very easy to understand by a common user also.

Technique 1: Correct the System Date and Time

To change the system date and time follow these steps:

  • In the windows taskbar, right-click on the date and time from the lower right corner of the desktop.

  • A drop-down list will appear, choose Adjust Date and Time option.

  • The default date and time tab will appear.

  • Click the Change Date and Time button.

  • Set the date and time from the calendar.

  • Click on the OK button on the Date and Time settings Dialog Box.

  • Press enter to hit OK on the Date and Time dialog box.

  • Close the QuickBooks app and then restart the app.

  • Check the app if there any errors persist by running the QuickBooks payroll software.

Technique 2: Verify the Internet Connection:

  • Choose internet connection setup from the Help Menu.

  • Click the option “use my computer’s internet connection settings” to create a connection when this program accesses the internet” from the drop-down menu.

  • Hit Next and choose Advanced Connection Settings from the drop-down menu.

  • Click on Restore Advanced Settings.

Restore advanced settings

  • Click on the Apply button to make changes.

  • Press enter key for OK to exit the window.

  • In the end, update the QuickBooks payroll software.

Technique 3: Restart the Computer and download the QuickBooks payroll update

  • Firstly, turn off the computer.

  • Start the computer in Safe mode.

Safe mode Image

Technique 4: Digital Signature Certificate installation

  • Click on Start Button by pressing the Windows key on the keyboard.

  • A list of all programs will display.

  • Click on Windows Explorer.

  • Follow the path C: Drive: Program Files/Intuit/QuickBooks/”.

  • Search the file named QBW32.exe and right-click over it.

  • Select properties and click on them.

  • From the left-hand menu select the ‘Digital Signature’ tab. Examine whether 

  • intuit has chosen.

  • For more information select the details.

  • In the newly opened box, hit view certificate.

  • The Certificate Box will open and then click on install certificate.

  • Press enter key for Next unless the finish page pop-up on the screen.

  • Click on the Finish option when it appears to complete the installation process.

  • Run QuickBooks after restarting the system and before installing a new payroll update.

Winding up!

This drives us to the end of the article, where we expect that after carrying out the above processes, the user will be able to fix the QuickBooks Payroll Won't Update issue with much ease. 

However, if by any chance the payroll issue continues to trouble you, then do not hesitate in speaking to our QuickBooks payroll error support professionals and certified experts. We are a hub of tech-savvy professionals, who work round the clock to provide assistance to users. You can contact us via our toll-free number i.e., 1-800-615-2347, and we will be happy to help you.

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About Devil Devis Advanced   Certified Public Accountant

50 connections, 4 recommendations, 232 honor points.
Joined APSense since, March 23rd, 2022, From Austin, United States.

Created on Jul 21st 2022 05:36. Viewed 219 times.


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