Easy Way to Resolve QuickBooks Error Code 15215

by Devil Devis Certified Public Accountant

QuickBooks users may have received the QuickBooks error 15215 after rebooting their computer. Before you attempt to fix this error, check if any programs are running on your desktop. If so, you can run QuickBooks as an administrator. This will allow you to make some changes to the program. On the Yes tab, select Advanced. Look for options that say Use TLS. If the option is checked, QuickBooks should be able to open without any problems.

Next, close your QuickBooks software. You may also need to reinstall your computer if an error occurs on your computer. If you use Internet Explorer, this error may result from misconfigured settings. You can also check your firewall settings to ensure they are not blocking the QuickBooks application. If these steps are unsuccessful, try the following solutions.

QuickBooks Payroll Update 15215

Unable to verify digital signature error

  • This "Unable to verify digital signature" error in QuickBooks is most commonly triggered when you update the payroll or maintenance versions of the software. You must ensure that your system is compatible with the latest version of the software. Sometimes, the QuickBooks error code 15215 will occur if your antivirus software or firewall blocks QuickBooks from accessing the Internet. If you have a computer with a high-end version of Internet Explorer, you may need to update it to fix the problem.

  • To fix the error, restart your computer and open the QuickBooks desktop. If you're still seeing this error, you should visit Internet Explorer and click on the "gear" icon. Choose "Internet Options" and then "Trusted Sites." Click OK and then "Apply" to save the changes. If these steps do not fix the problem, try to download the latest version of QuickBooks again. This method will solve your issue quickly and effectively.

The next time you download the payroll or any other software, it is necessary to update QuickBooks desktop to fix the error. Frequently, the error is caused by a corrupt or outdated version of the software. 

You can also install a new version of QuickBooks to fix this issue. QuickBooks software updates often contain new features that make the program more efficient, so keeping up with the latest versions is important. Once you've updated the software, restart the computer to make it fully functional.

Symptoms of QuickBooks error code 15215

If you have experienced QuickBooks payroll error 15215, the first thing you should do is restart your computer. This can help fix many issues, including minor network or printing issues. You should also run QuickBooks as a Windows administrator to gain access to other important resources. 

To solve this error, follow these instructions:

  1. You should update your software to the latest version. QuickBooks updates add features that make your software run faster. Moreover, you can find out what is causing this error by calling the QuickBooks Help Line. QuickBooks experts are available round the clock to solve your problem. If the troubleshooting procedure fails, you may need to contact a professional to fix the problem.

  2. Another cause of QuickBooks error code 15215 is restricted internet connectivity. If the bandwidth connection is not sufficient, the QuickBooks software will not be able to download files. Furthermore, a virus or malware infection may corrupt the files. Additionally, if you have a firewall, the error can occur when the installation or update processes are incomplete. Virus infection or a system crash can also lead to the error.

Ways to Fix the QuickBooks payroll error 15215

If your system is experiencing QuickBooks error code 15215, you may want to consider fixing the issue yourself. By following our simple methods, you can fix the error and save yourself the trouble of calling an expert. However, you should make sure that you back up your information first before attempting any of the steps below. 

Listed below are some ways to fix the error. Hopefully, these solutions will help you fix QuickBooks errors in no time.

  1. The first step to fixing this error is downloading the latest version of QuickBooks. Using this version of QuickBooks may not fix the problem. If you don't have the latest version, consider installing the latest update. 

  2. Additionally, make sure to check the database for any errors. If your database is outdated, you may also need to perform software updates. If all else fails, consider contacting QuickBooks payroll support. They are available around the clock to provide assistance.


I hope the above-mentioned solutions might be helpful for you and you have successfully fixed the QuickBooks error code 15215. However, if in case you have any doubts or still facing some issues with your software then, feel free to contact QuickBooks payroll error technical support team. They are easily accessible at the helpline i.e., 1-800-615-2347.

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About Devil Devis Advanced   Certified Public Accountant

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Joined APSense since, March 23rd, 2022, From Austin, United States.

Created on Apr 23rd 2022 04:51. Viewed 397 times.


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