Enhancing Telehealth Platform Amidst the Pandemic Know How ?

by Ashish Sharma Digital Marketing Expert

With the outbreak of the novel covid-19, every aspect of our daily schedule has undergone a drastic change. As the world was pushed to its edge, experts came up with innovative means for the benefit of the masses. Similarly, a practices that gained momentum amidst the pandemic are the telehealth software systems. Since it involves the provision of medical facilities to the people using the digital media. The internet provides a wide platform for conducting essential activities with utmost efficiency, reducing paperwork and manual labor. Therefore, medical facilities, being a necessity, are now made accessible to people.

Telehealth can be utilized to avail innumerable features and benefits. Some important features offered by telehealth include live video consultation from the physician, exchanging medical records for a transparent analysis and a self-care methodology. This results in a wide range of benefits like increased accessibility, better standard of healthcare and a pocket-friendly affordability.

SISGAIN is the leading software development company in the United States of America that has reached out to every corner of the world like Ghana, South Africa, Nigeria, South Africa, Canada, USA and UK through telemedicine software platforms. It has a user-friendly interface that can be accessed by every section of the population. Thus, it has provided white label telemedicine solutions to the users. The telehealth software developed by SISGAIN is highly functional and appeals to the people. It is affordable and efficient when it comes to the extension of healthcare benefits.

The concept of telehealth software services emerged a couple of decades ago but in recent years it had gained momentum due to several factors like advancement in technology, rise of awareness and widespread digitization. During the times of the coronavirus, there has been a rise in the number of people accessing telehealth, according to recent reports. This shift from the traditional methods to the digital ones has several contributing factors. To enhance the quality of digital healthcare, several measures were taken. Some of the measures are discussed as follows.

Raising awareness through communication

Awareness about telehealth can be raised through effective means of communication. Interaction with the patients about their health can be achieved through the virtual media using a communicative feature, solely dedicated to the covid-19. People can reach out to the medical practitioners with their queries regarding their health and hygiene. As more people attain awareness, the telehealth sector would reach its pinnacle.

Collecting medical records of the patients

Medical records of the patients must be collected before the treatment begins. This enables the clinician to make a transparent analysis of the patient’s health. These medical documents are confidential and should not be manhandled. Thus, choosing a HIPAA compliant telemed platform like the software developed by SISGAIN, is extremely crucial for your security.

Asking for feedback on the conducted appointment

After the virtual appointment with the medical professional has ended, it is important for the healthcare providers to collect feedback from the patients. However, it is not possible to check on every patient individually, so digital tools can be used for the process. This builds up a mutual trust between the patients and the healthcare providers. It can even enable the providers to make necessary changes on the telemedicine solutions platform.

Having health-related articles and videos for self-care

By uploading articles and videos on various health-related subjects, one can raise awareness and enable the patients to follow a self-care routine. Articles about covid-19 would allow the patients to study the symptoms well. This would reduce the problem of unnecessary approaches to the medical practitioner, reducing consumption of time and resources. This would even eliminate the state of panic that a patient might be in. One can watch the videos or read articles while waiting for the virtual appointment to begin.