What happens when Facebook doesn't send code?

Posted by Fortserv Support
5
Jun 15, 2022
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Facebook can easily boast about being the largest social media platform far and wide in terms of the number of active accounts operating on it. However, even minor glitches, either from the Facebook servers or the user end, can cause worries to many users worldwide. Suppose one faces the troublesome issue of Facebook not sending code to the registered phone number or the email address. In that case, they can explore the below-mentioned points to resolve this issue.

What is the "Facebook not sending a code" issue?

  • Facebook offers the feature to each user account to register and a backup phone number, and a secondary email
  • These options help one if they forget the account log-in credentials or to recover a locked, stolen, or inaccessible account.
  • Facebook usually verifies the identity of the original user by sending a verification code to any of these options.
  • It may happen that one cannot get this verification code on the supposed phone number or the Email, which makes account recovery harder.

How to resolve the Facebook not sending a code issue

This concern might happen due to various causes, and one has to identify the cause to resolve the issue. One can employ the following measures to ascertain the reason and fix the error.

To get code on mobile:

  • Check the mobile number that has been entered to get the code.
  • If an incorrect number has been saved, one can click on the "Wrong Number?" option on the screen.
  • Next, select the "Add" button and enter the new number to get the code.
  • Alternatively, this issue may crop up due to some network glitch due to which the text message isn't received on the phone
  • One can choose the Phone call with code option to receive a phone call from an automated voice machine that will spell out the verification code.
  • Click on "Didn't receive the message" and then choose "Call" to receive a call.
  • One can also try "Resend the SMS" after a few hours to see if the message reaches the phone.

To get code by Email:

Instead of adding a new number if the saved phone number is incorrect, one can click on "Add" and save a new email address to resolve the Facebook not sending code to email. Thus, this will allow one to receive the verification code on the Email and log into their Facebook account. One can contact Facebook customer service for any further assistance.

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