Processes for Recruitment and Selection

Hiring process at Harrods is broad which aims to provide a spectacular journey to employee. During the process, the HR team guide and instruct the candidates at every path. The first step of the recruitment process at  Harrods Ltd  is to apply online. Harrods has its own website ‘Harrods Careers’ to complete the application form through Talent Management System. All information is communicated to applicant with Harrods email account. After the submission of the application, an email will be received about the confirmation of the application. Then there will be a questionnaire round to assess the candidate’s job suitability. This has to be completed within two working days. Then the application will be screened. The next step is telephone or video interview which candidate has to book within 3 working days after receiving the application. The next step is assessment center where group interview will be conducted among 15 people which will last for an hour. If successful after an  assessment help center,  candidate will be called for face-to-face interview with line manager which will also last for 45 minutes. At last, if the candidate clears the entire interview, he will be selected for the post and will get the feedback from one of the recruiter. If he has any further queries he can ask in this process.

Recruitment and selection process at APM: Analyzing the job is the first stage of recruitment process at APM. Second step is identification of candidates suitable for the role. Plenty of applications are received and these applications are send for screening. Applicants are screened on the basis of their qualification and skills. Then they are sent to assessment center for the skill test from there they are sent for the interview. The interview is taken by the line manager. The selected ones are trained to perform their job efficiently.

Effectiveness of organization recruitment & selection techniques

When a company recruits the new candidate, it looks not only at candidate’s skill to work but also his ability to work with others. The effectiveness of recruitment and selection techniques at Harrods and APM can be defined as:

Training: Effective and proper recruitment process decreases the amount of time required to train the new employees. It is easier to train the employee who is good at particular task than to the one who has soft skills in every task. Investing time in a candidate who has specific skill will pay off in a long run and will be fruitful for the organization.

Job satisfaction: Employing the candidate who is dull and has low confidence level is a waste for the organization. He may quit soon forcing the management to conduct the whole process of hiring a new candidate. Therefore, choosing the skilled candidate provides the job satisfaction and higher level of  motivational theories.

Problem avoidance:  Well developed hiring process saves time, energy and resources and reduces the hindrances. Ineffective recruiting process costs money to make a mediocre employee into a shining star. Therefore, it is important to have an effective recruitment and selection process in order to avoid problems in future.

Transparency: At APM and Harrods the company discloses its strategies and policies regarding the recruitment and selection of the company. This develops the policy of transparency in the organization which is very necessary for the success of the company’s policy.