Multiple Methods to Rectify QuickBooks Error 15103 (Update Error)

by Sprink Davis Accounting and Bookkeeping

Furthermore, QuickBooks is prone to different types of error codes that are encountered during different instances of the accounting program. When installing the QB updates, users can come across QuickBooks Error Code 15103.

This error belongs to the 15xxx series of error codes, and all the errors belonging to this family are termed "Installation/Update Errors" as they are encountered during the updating of QuickBooks Desktop or payroll.

What does QuickBooks error 15102 means?

This error shows up on the screen when users try to install the latest version of QuickBooks Desktop or the other required updates for QuickBooks Desktop or payroll. An error of this nature prevents the user from accessing the updated functionalities of the QuickBooks program. 

What Causes QuickBooks Payroll Error 15103?

Several causes could contribute to this update error 15103. Some of the primary ones are mentioned below:

• Outdated digital signature
• QuickBooks installation files are corrupted or damaged
  
• Incorrect configuration of Microsoft Internet Explorer
• The Windows registry might be corrupted.
• Third-party antivirus or firewall restricting the update process of QuickBooks. 

 ·         The file will start making certain changes through comprehensive operations through the command prompt.

·         Allow those operations and when all is done, try for the QuickBooks update once again. In most cases, this approach has worked when it comes to fixation of Error 15103.

 

Method 2: Validate Digital Signature Certificate

Many a times, an outdated digital signature certificate or a wrongly set signature certificate can lead to such errors. To set up the relevant and latest signature certificate for Intuit, the steps are:

·         Go to QuickBooks folder, and look for “QBW32.exe”, then right-click this file.

·         Then click on Properties and now, opt for Digital Signature tab.

·         Here, choose “Intuit inc”, then Details, and finally, View certificate.

·         Following that, click on Install Certificate, then hit on Next.

·         As the process is done and the certificate is installed successfully, hit on Finish.

·         Now, the computer should be restarted, and the update should again be attempted.

 

Method 3: Preform a Clean Installation of QuickBooks

• The clean install process entails a complete uninstallation of the QuickBooks application. To fix Error 15103, perform these steps.
• Firstly you need to download and install the Clean Install Tool from Installation Issues within tools hub program.

• This Tool will automatically uninstall your QuickBooks desktop. Upon uninstalling the accounting program, alter the name of the QuickBooks folder.
• Subsequently, proceed to Reinstall QuickBooks desktop to rectify the error from its root.

 

Method 4: Use Quick Fix My program feature and QB Install Diagnostic tool

·         Now, go to Program Problems option, then go for Quick Fix My Program. Proceed with the scan.

·         Apart from this, go to Installation Issues option, then choose Install Diagnostic Tool and scan the system for QuickBooks related installation issues.

·         When both the tools have been run, make an exit from the QuickBooks Tools Hub program and run QB, to try the update process once again. This should rectify QuickBooks Error code 15103.

 

Method 5: Modify I.E. Settings

·         Run Internet Explorer, then visit “Internet options”.

·         Then, select “Security”, and then “Trusted Sites”.

·         Here, choose “site”, and then add the following sites:

·         Now, add *.quickbooks.com or *.intuit.com for the US QuickBooks version and *.quickbooks.ca or *.intuit.ca for Canadian QB versions.

·         When both have been added, click on “Close”, then “Apply”, and finally with “Ok”.

·         Then, try to update QuickBooks Desktop again.

Now check that the QuickBooks error message 15103 is successfully fixed. However, if it still persists, then go through the further methods given below.

 

Method 6: Try setting up QuickBooks updates manually

In many cases, this error has been averted by manually downloading the QuickBooks updates from the website of Intuit, and installing them using the downloaded the .exe file.

For this, it is important for the user to provide the exact product details, the version and the year of the same product installed on the computer. Although this is not exactly a troubleshooting measure, but an escape route, it can be used if the above stated methods don’t work.

 

Conclusive Lines!

Resolving QuickBooks payroll error code 15103 can be a tedious process if the user isn't familiar with the right set of procedures to fix the error. This blog illustrated the easy ways of fixing this update error in QuickBooks. If you are facing any hindrances while updating the software or want technical guidance for any other issue, you can call our QuickBooks desktop error support experts at 1-800-615-2347.

See Also: fixes to the payroll errors “The file you specified cannot be opened

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Created on Sep 14th 2023 01:21. Viewed 142 times.

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