Articles

Importance of Front Desk at the Hotels near Tirupur Railway Station

by Manish Kumar Marketing Head

The hospitality industry ina India is developing by each day. Many hotels and hotel chains have established themselves successfully throughout the country and they are operating themselves smoothly. These hotels leave no stone unturned in providing the best experience to all their guests alike. Thus, whether it is a couple or family or a solo guest – the hotels make sure to extend all the services to one and all. The hotel staff, especially front desk constitutes the most important part of all the hotels near Tirupur railway station as it keeps a check on the comfort and convenience of all their guests.

The front desk at the 3-star hotels in Tirupur or the hotels in any area is the first place that most of us see when we enter a hotel or resort. They are called such because they are located near the entrance in the hotel. This area is not merely an area having a mesh office chair and a desk; the significance of the front desk is more than that.

The front desk of all the 3-star hotels in Tirupur acts as an area of inquiry. Guests who want to find out any information about the room or the hotel usually contact the front desk of the hotel. Apart from this, there are many other important roles played by the front desk of the hotel. This office serves as the place for managing all kinds of activities that are carried out within hotel premises.

Following points tell you the importance of the front desk at the hotels near Tirupur Railway Station:

  • An inquiry section for all the potential guest

If you are a potential guest to any of the 3-star hotels in Tirupur and you look forward to inquiring about the rooms or bookings or any other feature of the hotel, you do not get in touch with the owner of the hotel directly, but inquire the same with the front desk of the hotel. Every hotel website or visiting card provides for the number of its front office. This front office of the hotel is the place where you can inquire about the hotel and its rooms while making the bookings. This is the place where you can gather all the information about the hotel and its services.

  • Management of check-in and check-out

The front office or front desk of the hotels near Tirupur Railway Station also serves as the place where you can manage the check-in and check-outs. In fact, the front desk itself manages the process of checking-in and checking-out for you. Just when you enter the hotel premises, the front desk helps you out in inquiring about your room. The front office personnel welcomes you. You can sit down in the waiting area or lobby of the hotel while the front desk arranges the keys for you.

  • Arrangement of accommodations

Another important role of the front office at the hotels near Tirupur Railway Station is the arrangement of accommodations for all its guests. At the front desk of the hotel, the guest can arrange for their accommodation. They can also seek additional information about the room such as whether the room has a smoking area or not, whether the room has an extra bed or not, etc. In addition, the front desk of the 3-star hotels in Tirupur also takes note of all kinds of special needs that are proposed by the guests.

  • A place for handling complaints

One very important role of the front office or front desk in any hotel is the role of handling complaints. The front office at the 3-star hotels in Tirupur is an area where you can lodge all your hotel complaints and issues. Thus, if you have problem with the condition of your room such as non-operation of an air conditioner or leakage of the faucet, damaged furniture or any other issue, you can get in touch with the front desk by dialling their number from the telephone and share the problem. The front desk shall make sure to resolve your issue at the earliest.

  • Porter service for all the guests

Once you have been checked-in to the hotel by the reception, the porter or bellboy then helps you get your luggage and take them to your respective rooms. Before you enter into your room, the front desk makes sure to call the porter and collect your luggage and carry it to your room quickly so that you don’t have to spend a lot of time waiting for the same.

Apart from providing all these services to you, the front desk of the hotels near Tirupur Railway Station makes sure to assist and aid you in any other issue. The front desk is always there to help you out during an emergency or any other issue that you might face at the time of your hotel stay. 


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About Manish Kumar Advanced   Marketing Head

29 connections, 0 recommendations, 347 honor points.
Joined APSense since, May 13th, 2018, From Mumbai, Maharashtra, India.

Created on Oct 12th 2019 03:03. Viewed 358 times.

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