How to Resolve Error 6189, 816 in QuickBooks desktop?

by Adelina Martin Bookkeeping & Accounting Solution For Small Busine

QuickBooks error code 6189 816 is basically a 6000 series error. In case you also see such an error with an error message “An error occurred when QuickBooks tried to access the company file”.

QuickBooks error code 6189 is seen when the user tries to open or access QuickBooks company file from a network device in a QuickBooks multi-user setup. The user needs to ensure to have QuickBooks file storage instructions in place about QuickBooks multi-user environment failing that could evidently lead to the issue.

To know more about ‘QuickBooks error 6189 816’, make sure to read this post till the end. Call us at our toll-free customer support line. We are a team of experts and certified professionals who work round the clock to provide the best possible support services.

Factors causing the QuickBooks error (-6189, -816)

Damaged or missing QuickBooks components or the QuickBooks company file essentials
QuickBooks company log files are missing or corrupted and letting QuickBooks communicate with the file
Issue with the hosting processes
Damaged network data source file on the QuickBooks server
QuickBooks installation or updates might have failed to register in windows registry or the windows host file

Steps to fix the QuickBooks Error Code 6189 and 816

The user can resolve the error code 6189 816 by carrying out the steps below:

The very first step is to close all the programs on the system
And then, shut down the system and wait for 5 to 10 seconds
Reboot the system and open QuickBooks again and select the company file from the list
The next step is to update QuickBooks to the latest release and reboot the program and try opening the file
Once done with that, repair QuickBooks
And update the software on the server and open the file from QuickBooks server
Company files stored on removable disks then QuickBooks 6000 series errors can also be a by product
After that allow full access permissions to QuickBooks
Lastly, try to open QuickBooks sample company file locally and then from the QuickBooks server.

Alternate steps you may try:

You need to run the QuickBooks Database Server Manager from the Tool Hub

Your QuickBooks company files are stored on your server computer. Your workstations are the computers connected to your network. QuickBooks Database Server Manager is a great tool to keep your multi-user network stable if you host it.

Initially, close your QuickBooks desktop and open QuickBooks tool hub program
After that choose Network Issues in the tool hub.
Now select QuickBooks Database Server Manage option. If QuickBooks is not installed on your server, you will be prompted to do so.
If you can see your company files, select Start Scanning in the QuickBooks Database Manager. If not, Browse the location of your company files and then choose Start Scanning.
Your firewall permissions will be automatically repaired by the QuickBooks Database Server Manager. After the scan is complete, click Close.
Open QuickBooks Desktop on your server computer, then open QuickBooks Desktop at your workstations.

Please Note: If QuickBooks Database Server Manager runs on one of the workstations you have, make sure that it is not set up to host your multi-user network.

This brings us to the end of this post, where we hope that the information shared in above might be of some help in fixing the QuickBooks error code 6189 816. In case the error persists, do not hesitate in calling our QuickBooks enterprise customer support professionals at 1.800.761.1787. Our team of experts and certified professionals will ensure, to provide the best possible support services.