How Often Do You Examine your Guest Acquisition Strategy?

by msv consultants restaurant consultants in India

MSV consultants a leading hotel & resort management consulting services operating in India, headquartered at Salem Tamil Nadu with branches in Chennai & Bengaluru, provides expert consulting for hotel business. MSV consultants are ready to offer you professional consulting services. We are also experienced in consulting for Star hotels mostly equipped with multi-services facilities like restaurants, spa, pubs, lounge, pools, and green gardens. Optimizing timely management to acquire and retain more customers is our main goal in providing consulting services to Hotel Industries.

 

“True Hospitality consists of giving the best of yourself to your guests.”

                                                                                                            Eleanor Roosevelt

 

5S Strategy

-           Sort

-           Set in order

-           Standardize

-           Shine

-           Sustain

 

Guest acquisition strategy requires continuous measure performance, with the hotel industry being a customer or guest-centric business totally.

Sorting out our place in the Industry is the first step to examine development strategy. It explores our working method, our scale and our reputation among hotels. Locations, ambiance, professional staffs, facility management, commuting, quality standards, hospitality, and rendering services follow in compare with other best performers in the hotel industry.

Set in order is to conceive a plan to acquire or attract or retain more guests with refining services within management. It is the pre chart of consulting outcomes at regular intervals, done by professional consulting services in the hotel industry. Followed by the implementation of a plan that will boost the guest acquisition strategy for the hotel group.

Standardize is the practice of normalization of procedures that are poised to be implemented after the conclusion of selected strategies for progressive business. Here in hotel consultants, it is the timely follow of lead time performance in the management and filling the gap of what is required to retain guest who has expectations when boarding in our premises. 

Shine is the feedback strategy that needs to be collective and transparent in order to excel continuously in the hotel industry. It is the fragmented insight of each and every performance done by the management, which yields them the acquisition rate of guests in a higher trajectory.

Sustain the noble word of all is to keep performing relentlessly in order to maintain the reputation and brand of the hotel among industry circles and guests, travelers and lodgers.  

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Created on Dec 20th 2019 03:50. Viewed 277 times.

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