Things You Should Do Before Your Guests Arrive

by msv consultants restaurant consultants in India

The hotel management industry by well-known is a 24/7 operating sector. There are certain important aspects to be considered, to sustain service reputation and it’s mostly of pre-preparation activities with planned and orientated service to guests.

With the rise of social and digital media services, almost all Industries are in the race to provide the best of services to their clients. Hotel and resort management is no exception to it, but to deliver more hospitality and satisfaction to their guest.

 

The first aspect is to see that, what’s promised to be delivered to guests as per their wish and selection is made ready from display to a facility to Inventory: as it leverages the trust and transparency of the hotel management are being prepared. Cleanliness, well-trained staff, and organized work culture is a must adopt to serve guests in a classy way. Room service and culinary services should be on toes before every guest arrives.

 It is the responsibility of the hotel management to perceive guest bookings from different angles and prepare accordingly to the kind of their bookings. Guest varies from Couples, family, friends, office staffs gathering, corporate / company events and institutional events.  Pre preparation activities get sharpened in managing from this sorting of Guests before they arrive.

 

As a Hotel Management consultant one should see that and be advised to follow ISO Standards such as

ISO 2008-2009 for management procedural and environmental standards

ISO 14001 for Quality management standards

ISO 50001 for Energy standards

These three stands the prime of responsibilities for a well-organized hotel management mind the uninterrupted power supply, for the overall satisfaction of guests.

 

As a boutique resort consultant in India is one should study the scale and size of the resort and advise the management to handle guests as per their capability. Boutiques resort poses more varieties, but with less accommodations. Today some kind of guest prefers to experience these kinds of resorts, where their most priority is privacy and ambiance. Conditions and availability of additional amenities subjected to availability should be well informed before bookings in these special boutique resorts.

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Created on Oct 29th 2019 05:18. Viewed 471 times.

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