How I resolve my Outlook not receiving emails issue

At times person is expecting a mail but it fails to arrive and missing in new messages in Outlook. In case you are confused that why Outlook not receiving emails then follow the below points. Few causes if of email missing can be no internet connection, corrupt email file, outlook being offline.Follow below solution

Guidelines to fix Outlook not receiving emails

• Start the Outlook again: At times Outlook force hang up or stop responding at same time. Close all opened Outlook tabs.
• Check the internet connection: If the user see pop ups like Disconnected, Working Offline, or Trying to connect errors on the Outlook status bar then that will mean that it might be having connectivity issues. In case there is problem in the Mac and user has turned off the Work Offline, then they might need to sign in again and review the settings.
• View the Outlook folders to look for email messages: In case the emails are not in the Inbox, those messages might be located in the Junk Email folder. Also check the others folder.
• Have a look in your other devices: User might have downloaded the emails to other devices like your phone, tablet, or work computer. In case the POP email in Outlook is not enabled then save a copy of the file in the server, the missing email can also be located in the device where person first logged in the email.
• Make a new Outlook profile: Outlook take the help of profile in order to store details regarding the email accounts which was created and the configuration settings the person will determine where the email are being  delivered and located (like on the mail server or your device).  Also take a note that if  Outlook profile is corrupt, it can result in stop getting email.
• Delete Outlook cache: At times emails get jammed in the arriving processing in Outlook, which results in locating the these emails in a hidden folder . Deleting the cache could help the missing email to be visible.

Outlook not receiving emails but can send:

• To resolve such thing, from your Inbox, select “Filter” and then select “All”, thereafter click on “Sort by” and select the Date.
• The next cause may be due to the “Focused Inbox” if it is enabled, then you might receive the new email in the “Other tab”, click on other tab and check your emails.

 By following these steps user can simply fix the issue of outlook not receiving emails. For more details contact customer service team.

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Created on Aug 12th 2021 00:23. Viewed 392 times.

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