Articles

Hiring a Testing Service Provider For Your Travel Company

by Audrina Grey Travel Technology Analyst

Thriving business outcomes for any industry rely heavily on the intelligent functioning of IT systems and processes. The same holds true for the travel and hospitality domain as well and this is where software testing plays an indispensable role. An integral part of the software development life cycle, it ensures flawless functioning of the concerned system, hence making way for enhanced customer experience. The need is therefore to look out for a seasoned software testing provider that could make your IT system work with perfection.

The role of a software testing company

The advantages of a bankable and end-to-end testing services provider are manifold when it comes to checking out the viability of a system on assorted parameters. Upscale travel brands especially prefer availing the services of an IT company that could help them with new-age testing services. For instance, seeking their assistance for intelligent and continuous testing could reduce system failure risk appreciably, thereby making way for streamlined operations.

Traits of ideal testing providers

While looking for an effective testing service provider for your travel brand, checking their features on the below qualities would be helpful:

  • Accomplished services: Provides all the requisite functional & non-functional testing along with test advisory to the travel and hospitality clients.

  • Apt knowhow: Combines the knowledge of travel domain with applied methodologies and advanced tools

  • Effective changes: Implement fast-track-defect-free applications changes right from development to production phase.

  • Cost reduction: Throughout the testing process, it contains the cost for travel organizations.

  • Proper Integration: Integrates the functional and non-functional testing services with service virtualization via intelligent testing across multiple environments.


Advanced testing services

You can expect a reliable testing service provider to extend its offerings in various categories. These include:

  • Continuous Testing: Involves Interlock with DevOps to provide security((DevSecOps)), functional, performance and penetration testing

  • Intelligent Testing: Works on AI and machine learning to provide API and Database, stress and load, and integrated into continuous testing, along with NLP modeling

  • Service Virtualization: To simulate API for Dynamic responses, CI/CD pipeline, and Virtualized Integrations


Testing services in detail

Here is a quick look at these widely prevalent methods that a testing service provider implements for its travel industry clients.

Continuous testing: While shopping for clothes online, you would look for e-  commerce portals that are automated, quick, secure, pop-up free and interactive. You may also end up recommending its services over social media. To make things work that way, IT companies perform continuous testing. In technical language, it refers to performing automated tests to ensure a faultless software delivery pipeline. The testers also check if the system enables seamless and end-user connectivity across multiple devices and OS for shipping, transactions, ticket booking, cancellations, points redemptions, etc.

Intelligent testing: As the name suggests, this category refers to using smart testing methods or you could say - Artificial Intelligence Testing. A testing service provider would leverage AI algorithms to implement automation tools for vivid system related tasks, such as decision tree learning, deep neural networks, clustering, logic programming, and so on. To extract the smartest results from AI testing, the involved companies collect a huge volume of data with information on the number of tests performed, their result, screenshots created from them, time spent by a user on a particular automation tool before switching to another, etc.   

Summary: Approaching a testing service provider is important if you want impeccable working of the automated tools for your travel business. Any company would prefer implementing methods like AI or intelligent testing and continuous testing for quick and reliable results.


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About Audrina Grey Advanced   Travel Technology Analyst

96 connections, 3 recommendations, 286 honor points.
Joined APSense since, January 23rd, 2018, From Illinois, United States.

Created on Jul 29th 2020 00:01. Viewed 196 times.

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