Rise of Digital E-Commerce Services

by Audrina Grey Travel Technology Analyst

Online Travel Agencies are known to provide an interactive and retail-like shopping experience to the customers. This is why it has become quite important to source e-commerce solutions that are capable to drive traffic as well as increase the conversion rate. Companies offering e-commerce services help businesses in designing and developing end-to-end e-commerce and distribution platforms. Be it any impactful medium, digital has transformed the way people interact, engage and facilitate experiences. In addition, transmission of data and devices also makes it a high-ROI and high stakes environment. Digital commerce services offering companies help their clients in deriving superior value from their respective e-commerce frameworks and strategies via multiple channels and geographies.

Digital Commerce Services

Digital commerce includes customer support, real-time pricing, social media management, analytics, recommendations, mobile apps and online personalization services. The number of point solution integrations has significantly increased with the evolving commerce to take in various channels, such as web, social and mobile channels.

Key services

  • E-commerce consulting services include digital diagnostic services, business process optimization, application architecture consulting, and middleware and SOA services integration. This section of the service involves knowing about the business, diagnosing the issues and creating right structure for a business.

  • Distribution channels enablement involves the various mobile platforms, online booking engine, website, and social media.

  • Platforms enablement comprises e-commerce (Business to Business, Business to Customer, and Customer to Business), social commerce, and m-commerce.

  • E-commerce testing services include testing and review of complete functional and non-functional performance.

  • E-commerce analytics services include the work of e-commerce channel analytics.

Why choose these services?

With the experience of years across technologies such as Hibernate 3.0, DWR, JSP, JSON, Servlet, spring, XML, XSLT, HttpClient, SVN, etc., from several e-commerce implementations, service providers are capable to meet business aims of their clients. These developments lead to the need for empowering the IT systems to enable digital commerce with personalized customer experience. One should hire these services to support their diverse technology and business process change needs.

Owing to the domain-specific solution development experience of companies, businesses can get the end-to-end solution in various ways. Service providers usually have following capabilities that help businesses in getting advantages.

  • They can have a significant reduction in the total cost of ownership and marketing time by 20%, followed by reusable test repository.

  • They are capable to design, develop, and implement e-commerce and distribution platform for all leading airlines and other industry leaders.

  • They are capable to develop and implement B2B, B2C, and C2B e-commerce platform across various countries and cultures across the world.

  • They can efficiently develop online booking platform for leading tour operators across the world.

Importance of digital commerce services is visible with all these benefits and many others. Considering the ever-rising competition in the industry, providers of e-commerce services have made it easier for businesses to achieve their business objectives in a positive way.


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About Audrina Grey Advanced   Travel Technology Analyst

74 connections, 0 recommendations, 193 honor points.
Joined APSense since, January 23rd, 2018, From Illinois, United States.

Created on Mar 26th 2018 06:44. Viewed 497 times.


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