Accurate ways to remove QuickBooks invalid product number issue

by John Kartan Accounting And Bookkeeping

QuickBooks Point of Sale assists retail store owners in managing their day-to-day sales and setting up the inventory for maximum profits. However, users sometimes come across QuickBooks invalid product number or QuickBooks POS error 176109 while opening the software. If you see this error code or message while launching QB POS on your PC, read this entire blog to understand why it develops and the methods to tackle it.

Reach out to our QB support team at 1.855.738.2784 for troubleshooting tricks to remove the error.

What causes the development of this error in QB POS?

You’ll run into this error during the launch of QB POS on your PC. The reasons this error develops and stops QB POS from starting are mentioned below-

QuickBooks POS program files saved in the Entitlement folder are damaged and cannot be processed when the software starts.
QuickBooks POS installation was damaged on your PC due to an incorrect product number.
QuickBooks POS doesn’t have admin permissions to run its background processes or is restricted by anti-virus.

Methods you can use against this error

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Best solutions for the QB POS error

This error won’t let you install or open QB Point of Sale on your computer. The techniques to prevent issues during QB POS startup are mentioned below-

Solution 1- Check your Entitlement Folder to delete the damaged files

The launch configuration files of the QB POS are encrypted and stored in the Entitlement folder on your PC. The files include the software's license number and registration info, which is necessary during its launch. You’ll receive an invalid product number warning 176109 whenever the software fails to access its program files. You won’t be able to run the financial exchange or record sales using the software until the error is removed. You can do it by deleting the Entitlement folder files or installing the Clear Entitlement File tool from the QB website to rectify the issue. Use the following steps-

Open the Clear Entitlement File tool after downloading it and install it on your computer.
Run the tool after it is completely installed and wait until it deletes damaged files from the folder.
Relaunch QuickBooks Point of Sale on your PC and follow the steps to complete the registration.

You can also delete the files manually by visiting C:\Program Data\Intuit\Entitlement Client\V8 or V6 using File Explorer and using the steps mentioned below-

Press Ctrl+A inside the folder to select all the files in the folder.
Right-click and select the Delete option.
Tap Yes in the dialogue box to confirm the deletion and reopen/reinstall QB Point of Sale.

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Solution 2- Change the name WSActivity file in the POS folder to recreate it

QuickBooks POS can also struggle while opening if the WSActivity file gets damaged. The file can be easily recreated by renaming it as shown in these steps-

Navigate to C:\Program Data\Intuit\QuickBooks Point of SaleXX\ini on your computer.
Right-click on the WSActivity file inside and select the Rename option.
Add ‘OLD’ at the beginning of the file name and remove all the files from the Entitlement Client folder.
Reopen your QB Point of Sale.

Conclusion

This blog explains why QuickBooks invalid product number issue doesn’t let QB Point of Sale open on your PC. The blog also contains effective methods to delete the error, and we hope you use them to prevent issues during QB POS launch in the future.

Contact our team of QB experts at 1.855.738.2784 for a quick resolution of the issue from your PC.

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