What to do If QuickBooks Company File is in Use

Fortunately, QuickBooks is a robust program that enables multiple features to help users seamlessly perform accounting tasks. Similarly, multi-user mode is one of those functionalities that allows you to access the company files from different computers. But, sometimes, there can be trouble accessing the company files that are stored on another device and have been hosted over a network so that other users can also use them. It shows you a message saying the QuickBooks company file is in use and you can’t access it at this moment in time. Therefore, we have compiled this blog in order to guide you on resolving such an issue. Give a long jump into the page and explore the information given to you.

For professional guidance, give a call to our Toll-Free number 1.855.738.2784, and they will assist you at every step of the troubleshooting process.

Why Do You Encounter the QB Company File in Use Message?

These are the reasons why you come across a message that says someone else is using the company file.

1. It is mainly seen when the QuickBooks Database Server Manager doesn’t run on the computer. This can also lead to a QuickBooks error 6000 305.
2. You might get into such an issue due to third-party programs that might interrupt QB operations.
3. The company file you want to access is being accessed or modified by some other user on the same network.
4. This is mainly caused by the network connectivity issues between the host computer and workstations. 

Proven Methods to Implement If QuickBooks Company File is in Use

After you have read the causes that might prevent you from accessing the company, let’s move ahead and try implementing the solutions given by the experts.

Way 1: Disable multi-user mode on the server and workstations

1. Open the QB application on the server computer.
2. Go to the File menu.
3. Tap on Utilities and then choose Stop Hosting Multi-User Access.
4. Click on Yes and later close the application.
5. Follow the steps again for all the workstations.

Way 2: Restart QB on the server

1. The very first step is to exit QB from all the workstations.
2. Open the server computer.
3. Launch the Run window and search for service.msc.
4. After typing this, hit Enter.
5. Now, choose the QuickBooksDBXX based on the QB version you use.
6. Click Stop and then choose Start after some time.

Way 3: Set up user permissions in QB

1. Go to the workstation and open QB.
2. Open the company file and go to the Users tab.
3. Choose View Users.
4. Ensure that the users are not using the damaged company file or the file that is having issues.
5. Go to the Company section.
6. Choose Users and then tap on Set Up Users and Roles.
7. Click on New and name the new user.
8. Tap Add and go to the Roles section.
9. Give this user a role.
10. Tap OK and then choose Close to finish the permission setup.

Closing Remarks

In the end, we can conclude that QuickBooks enables you to use the company files that are stored on another device over a network. But sometimes the "QuickBooks company file is in use" message appears when someone else on the network is using the file. Several reasons that might be responsible for it are precisely mentioned in the section above. Along with this, we have covered a couple of solutions to help you overcome it. Give a call to 1.855.738.2784 if you don’t want to take a risk resolving it yourself.

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