Quick Fixes and Solutions for QuickBooks Error 15222

Posted by John Kartan
7
2 hours ago
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It is possible that when you are updating payroll or QuickBooks, you may experience multiple issues. One such error that is very common at such times is QuickBooks error 15222. There can be a number of reasons for such problems to arise; some of the trigger points are disabled QuickBooks File Copy Service (FCS), missing files or components for payroll updates, or firewall settings that may prevent you from updating it. When this error occurs, you may receive the following message:

“The payroll update did not complete successfully.”

Or

“QuickBooks was unable to verify the digital signature.”

But no problem, you don't need to worry about anything because we have mentioned various solutions in this blog, which will help you overcome the problem. Let's dive into the blog and try to resolve the issue by implementing each solution one by one.

If you have tried all the solutions and are still stuck with this problem, call 1.855.738.2784 immediately and have it resolved by a professional. 

Possible Causes Behind QB Payroll Error 15222

This can happen due to many reasons; some of the trigger points are mentioned below in the section:

  1. The most solid reason behind this issue can be the missing files or components for payroll updates.
  2. This can also be due to misconfigured Internet Options settings.
  3. It might be due to a disabled QuickBooks File Copy Service (FCS). This can further cause QuickBooks error 15311.
  4. The error may occur due to a firewall setting that may block payroll updates.
  5. One reason why you can encounter this problem is when the Shared Download drive is not mapped correctly.

Effective Troubleshooting Ways to Overcome QuickBooks Error 15222

Now that we know the reasons for this problem, let's understand its solution thoroughly and eliminate the problem at its roots. 

Method 1: Download the updates as an admin

  1. Close all the company files.
  2. You must close the application as well.
  3. After this, you need to right-click on the QB Desktop icon and choose Run as Administrator.
  4. When you receive a message that says, "Do you want to allow this program to make changes to your computer?" click Yes.
  5. Now you need to download the latest QuickBooks Desktop product updates and the payroll tax table update.

Method 2: Run QB Install Diagnostic Tool

  1. For this, you need to launch the QB Tool Hub.
  2. Go to the Installation Issues.
  3. Click on QuickBooks Install Diagnostic Tool and let the tool run for at least 20 minutes.
  4. When the tool completes running, restart your computer.
  5. And try to open the company file.
  6. Also, attempt to update QB to the latest release.

Method 3: Run Quick Fix my Program

  1. Open the Tool Hub.
  2. Move to the Program Problems and click on the Quick Fix my Program option.

Method 4: Reinstall QB

  1. Go to the Start menu.
  2. Search for the Control Panel and open it.
  3. Choose Program Problems or Uninstall a Program.
  4. Hover over the programs list.
  5. Choose the QuickBooks Desktop that you want to remove.
  6. Tap on Uninstall/Change, Remove.
  7. Choose Next.
  8. Then reinstall the QB application.

In a Nutshell

In this blog, we have put a lot of information that will help you get rid of QuickBooks error 15222. We hope that you have read every single line of this page very carefully and have eliminated the problem from its roots. If you are still facing this problem, then without any delay, dial 1.855.738.2784 and get connected with our professionals.

Recommended Reading: Why is the company file not opening in QuickBooks?

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