A true case of 'Undersell and overdeliver!

I have not been a very happy girl recently.  On Monday May 23 I experienced what was for me a tragic death.  My 13 year old coffee maker gave up the ghost, died left this mortal plane to go to coffee maker heaven.  That meant I had to pull out the back up.  The percolator.  Don't get me wrong I like percolated coffee but the waiting for the coffee to perk I don't like.  So this has been a week of Cheryl the Grinch in the mornings.

But to get to the point of this little story, Cheryl needed a new coffee maker.  So Cheryl decided to do something new and exciting order a coffee maker with the points she has been collecting from Nielson Homescan.

Every time I go to the store I scan my purchases and send the information to Nielson.  Every time I send information, they give me points.  I also get points for taking surveys too.  I have been collecting points and doing nothing with them until Monday.  Monday I visited a part of the site that I rarely visit "Redeem Points".  I headed to the kitchen section and there was a nice snazzy little 12 cup programmable coffee maker.  See I'm spoiled, I like my coffee ready and waiting when I wake up.

So I spend 12,000 points and click on redeem late Monday morning.  Monday evening I get an e-mail that my order has been received.  Now the one constant was the "Orders ship in 6 to 8 weeks".  I got that message when I placed the order and again in the confirmation e-mail.  So imagine my surprise this afternoon when the UPS man knocks on the door and hands me a box. I wasn't expecting any deliveries so I open it up and there is my brand spanking new coffee maker!

6 to 8 weeks!? It didn't even take 6 to 8 days!  And tomorrow morning I will wake up to the aroma of fresh brewed coffee and appreciate what it feels like to be on the receiving end of 'undersell and overdeliver'!