What Are the Advantages of Using an Internet Business Phone System?

by Kristen White Blogger Imagine how businesses could benefit if they could use the same Internet connection to share data and make calls. There would be no telephone bill to pay each month, they would not need to buy telephones and would eliminate the cost of maintaining telephones and related equipment.

If a company’s telephone system is integrated with the Internet, the office appears neater and more organized because there are no cables or wires visible on desks or along walls. Employees can also be more productive since they do not need to sit at their desks to make calls. They can take care of business from home, while traveling to and from work or virtually anywhere else.

Small, medium and large businesses that move to an Internet business phone system such as a private branch exchange (PBX) or other cloud-hosted service find they significantly reduce internal operating costs--especially if they make a lot of long-distance domestic and international calls.

Cloud Hosted Services
A VoIP or PBX service is hosted in the cloud, and organizations can choose from among many options depending on the needs of their business. Some of the things they need to consider are whether they need basic or enhanced domestic and international calling options, are conference calling capabilities a necessity, and if they need other features such as auto-responding, call forwarding, call recording and voice and video calling. And regardless of which options a business chooses, the service provider is responsible for network maintenance and upgrades.

Some companies are hesitant to implement an Internet phone system because of the initial investment that is required. While every business has an Internet connection in today’s world, not all of them have Internet-based phones which are necessary to make calls using the internet connection. Since regular telephones do not work in the cloud, it is necessary to buy new phones. However, what businesses often do not consider is they can lease phones from the service provider, and can also ask employees to use their laptops and smartphones to make calls using the internet connection.

Employees can use their laptops and mobile phones to make business calls by simply installing an app. Their numbers remain private and calls are routed through the app. Speech is converted to data packets for transmission and is then converted back so the other person can listen. This process takes place in seconds due to high-speed Internet connections that are available.

With fiber optics Internet for business, organizations can be assured that their Internet phone system is efficient and reliable. Symmetric speed, low latency, durability, and flexibility are some of the main reasons why companies use fiber optics network for business, not to mention reliability and long-term cost-effective advantages. And service providers are available 24/7/365 to take care of maintenance and technical support needs.

Cloud-based phone systems also offer flexibility because of their ability to scale. A company can start with a basic services plan and expand as the business grows, or expand or contract to accommodate seasonal product demand. Adding new numbers is easy and hassle-free, and businesses can rest assured that the system is secure. The service provider manages security levels and protocols, and enhanced security options are available if a business needs it, or is required to have it due to federal or industry regulations.

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Created on Apr 6th 2020 06:32. Viewed 438 times.

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