Understanding the Ease of Toll Free Numbers

Having a toll free number opens a window for increased client communication. It is a no brainer that customers or interested leads will try to contact businesses even more so, as they are not charged for the phone calls to a toll free number. In the age of instant messaging through texts and of emails, most business leaders think simply investing in such avenues will serve all the purposes. But reports have shown that most customers that are decision-makers often prefer a direct on call communication to gather information than through emails, which is often slow, as well as IMs as they can feel somewhat impersonal. This is where an 800 number i.e. a toll free connection is effective and makes for a sound business investment to thrive in the competitive commercial world.

The simple definition of toll free numbers is that it is a connection that does not require toll or charge from the caller end for placing the call, while the service subscriber is charged for the call. This gives easy access to information for warm leads as well as existing customers who will find said company trustworthy and reputable. Toll free numbers can also be used for promotional campaigns to gather survey responses, polls or as lead generation systems. While previously toll free numbers were recognised by their 1800 prefixes, presently they whole gamut has expanded to more than just that with – 800, 888, 877, 855, 844, 866, etc as area codes that works as a call forwarding technology. 

No comment, be the first to comment.