Increase Bookings and Profits by Using a Channel Manager for Small Hotels

by Natasha Cooper Technology Writer

The best hotel channel manager software will take into account the inventory of the hotel and update the same across all channels so that a single room is not booked twice by the guests. The channel manager is also essential for updating prices across all channels to prevent any discrepancies in the overall prices offered by the hotel.

Today, there are a number of channel managers available in the market, but if you are in the market for the best channel manager for small hotels, then you need to make your choice with great care. Here are some of the things that you need to keep in mind when you are looking for a channel manager software.

● The budget of your property

● The number of rooms in the property

● Types of rooms

● The target audience

● Compatibility of channel manager with existing software in use

● Number of channels you need to connect with

● The type of reports you need from the channel manager

Ways In Which A Channel Manager Can Help to Improve Bookings

The best channel manager for small hotels will help to put your business on the map among the rest of the players in the hospitality market. The channel manager takes the guesswork out of selling your room to prospective guests. For long-term business goals, a channel manager is a must have for any hotel business. Some of the ways in which a channel manager can help in improving bookings are:

More Online Bookings

The number of people using the Internet to search for and book a hotel has increased exponentially in the last few years. Connecting with a wide range of OTAs can help your hotel property to get business from several new customer segments. Best hotel channel manager software will allow your hotel property to be seen by multitudes of people from all over the world. Guests are more likely to book a hotel through their mobile phone instead of walking-in and talking to the front desk and having an online presence on the OTA channels helps a lot to lock-in the guests that are making their bookings online.

Less Errors

As the channel manager adds data from the Hotel PMS, there is virtually no data input by humans and virtually no errors. Staff can often make errors in data entry which can create problems like double booking or incorrect customer details. With the best channel manager for small hotels, you don’t have to worry about double bookings as the room is taken off the inventory once it is booked. The moment a room is vacated by guests, it is added to the inventory across the board. Preventing minor errors creates a streamlined workflow and improves the image of the property in the minds of the guests.

Extensive Reports to Measure Performance

Channel managers are a great way to understand the areas of the business that are doing well and which ones are not performing as per expectations. By getting reports from the channel manager it is easy to see patterns of performance and profitability. Hotel managers can use this data to improve on the areas that are not giving them enough profits and boost the areas that are working well. Best hotel channel manager software can offer reports scheduled on a weekly, monthly, and yearly basis. These reports can help the management in understanding the various patterns of the hotel’s performance.

Local As Well As International Bookings

The best channel manager for small hotels will put your property on an international stage by displaying your hotel on national as well as international OTAs. Using a channel manager is simple and it helps you to add your property to new booking sites in just a few clicks. You can easily display your property to a wide range of prospective customers. The time and effort required to add your property to a new booking site is much less than using traditional means of advertising.

Using a channel manager means that guests will see native currency and language to facilitate ease of booking. The channel manager and the OTA take care of conversion rates while users have the ease of seeing all prices in the currency they understand best.

Conclusion

Channel management can help a small hotel in gaining visibility along with the big hotels in the hospitality arena. Whether it is finding local or international customers, it can be difficult to gain business without using a channel manager. The right utilization of the software ensures that the hotel is able to offer the best prices to the customers while also making profits.

At mycloud Hospitality, you can find the most advanced software solutions for channel management. The software is designed while keeping in mind the needs of small hotels. The hotel team can customize the software as per their needs and use it to maximize the potential of their property. With a wide range of features and an extensive knowledge base, the software solutions provided by mycloud Hospitality are used by hotels all over the world.

Now you can also use this award-winning software to take your small hotel property to the next level of profitability. Schedule a demonstration for your hotel property today by calling +1-415-390-5039 and the team at mycloud Hospitality will guide you in the right direction. You can also browse through https://www.mycloudhospitality.com/ for more information about the software.