How To Fix Quickbooks Unable to Sync License
by Manson Willam ItztechyIf you are having problems with QuickBooks not syncing licenses,
this is one of the most common issues users encounter. An error message appears
when license data is synced by users. In this article, the problem is addressed
in several ways, each with a set of simple steps. As a result of reading this
article, you will be able to identify the problem and choose a solution that
works for you, so you can get back to using QuickBooks again.
This
message appears in QuickBooks as:
“There
was an issue with the QuickBooks
license data being synced with
Intuit. Please come back later and try again.”
“QuickBooks
Unable to Sync License”
QuickBooks Sync Manager Error: What are the Causes?
This can create a problem in the beginning,
since QuickBooks Sync Manager errors can
occur for a variety of reasons. Here are the most common reasons for QuickBooks
Sync Manager errors:
·
Network connectivity issues: If
the user's computer is not connected to the internet or if there is a problem
with the network, the license cannot be synced.
·
Firewall or antivirus software:
Sometimes firewall or antivirus software can block the license from syncing.
·
Outdated software: If the user
is using an older version of QuickBooks, it may
not be compatible with the newer license.
·
Corrupted or damaged files: If
the QuickBooks files or the license file is corrupted or damaged, it can
prevent the license from syncing.
·
Program files were misplaced.
·
This error arises as a result
of networking problems during data transfer
QuickBooks Unable To Sync License Issue Solutions
Listed below are all the solutions that will help you fix QuickBooks Unable To Sync License issues on your own. Identify the reason for the error and then fix it with the below solutions.
Solution 1: Check the Internet Connection
·
In QuickBooks software
·
Click on the Help menu option
·
Further click on Internet
Connection Setup option
·
After that, choose the Use my
Computer’s internet connection settings option
·
Click on the Next button to
continue
·
When you are done with this
then select the Advanced Connection Settings
·
You get all the Internet
options displayed on your screen.
Solution 2: Verify the License and Product Keys
·
Open the QuickBooks software
·
Then press the F2 key from
keyboard
·
You get the Product Information
window opens up on your screen
·
In this, check the product and
license key
·
Also, check the name of the
product
·
It shows you the date of the
release that is at the end of your product name.
Solution 3: Rename the EntitlementDataStore.ecml file
Note that the Entitlement Client folder is
a hidden folder. Maybe you require to Display hidden files and folders or look
for the files using Windows before performing the following steps. First, check
out how to display hidden files and folder steps.
Display
hidden files and folder’s steps
Windows 10
- Go to your Desktop or System Tray,
and click on the folder icon to initiate File Explorer.
- Next, click on the View tab and then
click on Hidden Items.
Windows 8.1/ 8
- Go to your keyboard, press and hold
Windows+E to launch File Explorer.
- Click on the View tab and choose
File extensions and Hidden items.
Search
for files in Windows
Windows 10, 8.1, 8
- Go to the keyboard, press and hold
Windows+E and launch Windows Explorer.
- Now, you need to press and hold
Ctrl+F at the same time to select the Search Box.
·
If you do not remember the complete file name, try inserting
part of the file name.
·
If you only remember the file extension, then substitute an
asterisk for the file name and enter the extension also. For example, insert
*.qbw to search for QuickBooks data files or *.doc to explore for Microsoft
Word documents.
- Now, your search results will
display on your screen.
Note: The same file name may
appear in multiple directories or folders. The same file name may also display
multiple times with different file extensions.
Rename the EntitlementDataStore.ecml file
- On your keyboard, press and hold
Windows+R simultaneously to open the Run command.
- Now, you need to copy and paste the
given path as it is C:\ProgramData\Intuit\Entitlement Client, then click
on Enter.
- Look for the folder v8 and click on
it, next click on Rename.
- Now you can rename the folder to
v8(OLD).
Solution 4: Reset
Internet Explorer Settings.
- Reset Internet Explorer
Settings.
·
Start Internet Explorer.
·
Go to ->Tools menu -> click Internet Options.
- Go to the Security tab:
·
Select the Internet icon -> click the Default level
·
Select the Local intranet icon -> click the Default level
- Go to the Advanced tab:
·
Click Restore advanced settings button
·
Select the Reset button to reset IE settings
·
Click OK to save the changes.
·
Close and restart Internet Explorer.
Solution 5: Verify that the Internet is not Blocked by the
Firewall
Examine the internet
connectivity to ensure that it is not being obstructed by a firewall.
·
For QuickBooks, firstly add the Firewall port exception
·
Go to the Windows Start menu button
·
In search bar type Windows Firewall
·
Then press enter button
·
The Windows firewall window opens up on your screen
·
Click on the Advanced Settings
·
Choose the port by right-click on the Inbound rules
·
Then same goes with the Outbound rules
·
Check that the TCP is selected before proceeding
·
Hit on the Next button and you are done.
Frequently
Asked Questions
What is the QuickBooks Unable to Sync License error?
The QuickBooks Unable to Sync License error
is an issue that prevents users from accessing the software. It occurs when the
license is unable to sync with the software due to various reasons.
What are the causes of the QuickBooks Unable to Sync
License error?
The causes of this error can include
network connectivity issues, firewall or antivirus software blocking the
license, outdated software, or corrupted or damaged files.
How can I resolve the QuickBooks Unable to Sync License
error?
To resolve this error, the user can check
their internet connection, disable firewall or antivirus software temporarily,
update QuickBooks, or repair or reinstall the software to fix corrupted or
damaged files.
What should I do if the solutions above do not work?
If the above solutions do not resolve the
issue, it is recommended that the user contact QuickBooks support for further
assistance.
Can I use QuickBooks without a license?
No, a valid license is required to use
QuickBooks. If the license is expired or not valid, the software will not
function properly.
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Created on Jan 18th 2023 01:08. Viewed 72 times.