How to Fix QuickBooks Desktop 2023 Update Errors?

by Joey Williams QBS Enterprise Support

Update errors are common and can happen during various operations, affecting features like payroll. It's important to install updates for bug fixes, security, and new features. Intuit releases regular updates for QuickBooks, and troubleshooting can help solve update errors. In this article, you’ll get to know about the causes and solutions of QuickBooks Desktop Update errors. So, keep an eye till the end to resolve this error.

A brief review of QuickBooks Desktop Update Errors

QuickBooks Desktop update errors prevent QuickBooks from updating by displaying error messages or codes and can cause the system to crash or freeze. When users try to install an update, the application won't update, and they may encounter various error codes, including QuickBooks errors 404, 1328, 6190, 12007, 12038, 12045, 12157, and errors in the 15XXX series. Users usually receive a notification to update, but the errors prevent it from happening.

Causes of QuickBooks Desktop Update Errors

● QuickBooks may need to close in order to install updates if the Date and Time settings on the Windows computer are incorrect.

● Problems with internet connectivity can also cause update errors.

● The Windows Firewall may prevent critical updates for QuickBooks from being installed.

● Having more than one installation of QuickBooks Desktop on a Windows computer can lead to update issues.

● Restrictive internet security settings can also cause problems with updating QuickBooks.

● Errors in updating the application may occur due to a corrupted file on the Windows computer.

● An outdated Windows Operating System could be the reason for QuickBooks not updating.

● Problems with digital signatures can also cause issues with updating QuickBooks.

Methods to Fix QuickBooks Desktop Update Errors

In order to resolve the QuickBooks desktop update errors, follow the below given methods:

Method 1: Verify date and time settings

● Check that the date and time displayed on your system are accurate.

● If they are not, right-click on the date and time at the lower right corner of your desktop screen and select "Adjust Date and Time".

● Uncheck the "Set the Time Automatically" slider box and click "Change" under "Change the date and time settings".

● Set the correct date and time and ensure that the "Set the Time Zone Automatically" option is enabled.

● Click "Change" and close the Date and Time window.

● Open QuickBooks and attempt to download the updates again.

Method 2: Confirm and set up your Internet Connection

● Open Internet Explorer and go to a safe website you regularly visit, such as intuit.com.

● If you can't access the website or receive an error message like "Unable to Connect to the Internet," contact your IT person or support for assistance. If the website loads successfully, move on to the next troubleshooting step.

● Open QuickBooks Desktop and click on the Help tab. Then, click on Internet Connection Setup.

● Click on "Use my computer's internet connection settings to establish a connection when this application accesses the Internet."

● Click Next and select Advanced Connection Settings.

● Click on "Restore Advanced Settings" under the Advanced tab.

● Click OK and then Done.

Method 3: Use the QuickBooks Install Diagnostic Tool

● Open the QuickBooks Tool Hub.

● Click on the Installation Issues tab within the tool hub.

● Select QuickBooks Install Diagnostic Tool.

● The tool will run to fix any installation issues.

● Once the tool has repaired the installation errors, restart your workstation.

Method 4: Install Digital Signature Certificate

● Go to the location where QuickBooks is installed on your computer (typically C Drive > Intuit > QuickBooks).

● Locate the qbw32.exe file and select Properties.

● Click on the Digital Signature tab and select Intuit from the list of signatures.

● Click the Details button.

● Click the View Certificate option in the Digital Signature window.

● Choose the Install Certificate option.

● Follow the prompts to complete the process by clicking Next and Finish.

● Restart your computer and try updating QuickBooks again.

Summary

There is a chance that even after trying all the troubleshooting steps provided in this article, you may encounter QuickBooks desktop update errors. If you are unable to fix the error, then you need an immediate assistance, for this, you can contact our QuickBooks desktop error support team at 1-800-615-2347 for immediate help.