Methods to Resolve QuickBooks POS Socket Error 10060by Joey Williams QBS Enterprise Support
POS Socket Error 10060 is a commonly encountered error by users while
processing payments using credit or debit cards. This error occurs due to a
connection timeout error during the processing of card and cardholder details,
which requires a strong and uninterrupted internet connection.
there is poor connectivity, QuickBooks POS may display error messages such as QuickBooks POS Error 10060 or POS Error 11001, which indicate the same underlying issue.
This article provides causes and troubleshooting methods to resolve this issue.
What are the Causes of QuickBooks POS Error 10060?
POS Socket Error 10060 can occur due to various reasons:
in the socket connections
the EFT server
connection is interrupted by security software.
DIY Methods to Rectify the QuickBooks POS Error 10060
the following methods in order to troubleshoot the POS error code 10060:
Method 1: Make a New Company File
started, go to the File menu and choose Company Data.
click the New button and enter "test" after a special name for
the new data file in the fields that are accessible.
Preferences from the Edit menu.
To enter the
necessary information, select the Company option and then click on Merchant
Save button once you've finished entering the information.
Now, go to
the Tools menu and select User Information.
POS and try processing the card again. This should resolve the issue.
Method 2: Address any interruptions from security software
step is to deactivate all security software installed on your system, including
the Windows firewall.
done this, process the transactions again to see if the issue has been
Check to make
sure that the issue is resolved and that you can proceed with normal
Method 3: Check if multiple workstations are being used
opening the Edit menu and selecting Preferences.
Choose the Company
option and click on Communication Setup.
that the "Use this computer for all credit card and debit card
transactions" option is selected.
If it's not
selected, choose that option and click on Save.
window and reopen QuickBooks POS.
Go to Tools
and select User Information.
Look for the WS-EFT
present, click on Process the Card to complete the process.
Method 4: Verify if the socket is connected or not
socket to ensure that it's properly connected.
connect to the socket again to see if the issue has been resolved.
still unable to connect to the socket, move on to the next troubleshooting steps.
Also read: qbdbmgrn not running on this computer
this blog has come to an end. We hope that the solutions mentioned above for QuickBooks
POS socket error 10060 have been helpful. If you still have any doubts or
questions related to QuickBooks, you can contact our QuickBooks POS error support team by calling out toll-free number at 1-800-615-2347.
Created on May 16th 2023 03:40. Viewed 154 times.