Easy troubleshooting guide to fix QuickBooks Error 1402 instantly

by Sprink Davis Accounting and Bookkeeping

Installation Error code 1402 is a direct indication to the user that there is some update issue in QuickBooks Desktop. This error is often seen as an error message “Error 1402: Could not open key”. Notably, the main causes triggering it can be damaged Windows components, Windows registry key being corrupted, installer files, or incorrect internet settings. In this article, we have discussed about Troubleshooting Steps to Resolve QuickBooks Error 1402 and it’s causes with possible solutions.

Common triggers of QuickBooks Error 1402

The various causes of this QuickBooks installation are:

· Damaged components like MSXML and NET Framework.

· Malware affecting the system files

· QuickBooks previous installation was partial due to an abrupt shutdown.

· The QB installer files are corrupted.

Methods of fixing QuickBooks Error 1402

This QuickBooks update error 1402 can be rectified using following methods.

Method 1: Use Safe mode to update QuickBooks

The procedure for accomplishing the update process in the safe mode is:

· From the start menu, click on the Search tab, and following that, proceed by typing “msconfig”. Next, open the System Configuration by clicking on it.

· Soon after, opt for Selective startup checkbox and Load Services checkbox.

· Then, click on the Apply tab.

· Now, go for the system restart and once done, continue tapping F8 key to show the Advanced Boot Options.

· Afterwards, press Enter upon taking the cursor to the Safe mode with Networking option.

· Now, try to manually update QuickBooks from the intuit website.

Method 2: Windows Registry configuration

• Initiate by pressing the keys [Windows + R]. These two keys upon being pressed together will open the Run window.

• From here, make a move to the Windows Registry by merely typing "Regedit".

• Then hit Enter.

• The user should now create a registry backup to safeguard against data loss.

• Then, move to the File tab and from here, choose Export.

• Provide some name to the backup file then save it.

• Now, look for the keys “HKEY LOCAL MACHINESOFTWAREClasses”, and “CLASSES HKEY LOCAL MACHINE SOFTWARE = "Classes"”.

• The next step is to go to Edit and then proceed to Permissions.

• Then, click on Advanced, followed by Add.

• Opt for Everyone for each object name, and afterwards, press Enter key.

• Finally, save the key related to Error code 1402 in QuickBooks desktop.

Method 3: Use QuickBooks Install Diagnostic Tool

You can install this tool from Intuit site as it fixes all the errors related to installation:

First, Download the QuickBooks install diagnostic tool from the intuit website.
Close all the programs running behind the window.
Now, run the QBInstall diagnostic tool. It may take around 15 to 20 minutes according to the network speed.
Then, restart the software after the process is complete.

You can also download the QBinstall tool from the QuickBooks tool hub program.

Method 4: Repairing QuickBooks

• Via the Start menu, search for Control Panel and then open it.

• Now, make a choice for Programs and Features.

• Then, choose QuickBooks and afterwards, go for the Uninstall/Change tab.

• Next, go to the Repair tab and proceed as per the instructions on the screen.

• Now, go for another attempt to update the accounting software.

Conclusion

This article presented different methods to help users fix QuickBooks Error code 1402. For any queries, reach out to our QuickBooks desktop error support team of experts at 1-800-615-2347.

Check Also: How to Resolve QuickBooks Error Code 41?