Methods to Resolve QuickBooks Error Code OL-222

by Sprink Davis Accounting and Bookkeeping

Sometimes, when attempting to download or import a .QBO file from a financial institution, you may encounter QuickBooks Error Code OL-222. This error can prevent you from accessing the company file from your bank's website, and an error message will appear on your screen. The message typically reads "QuickBooks was not able to complete your request. Please contact your financial institution. (OL-222)."

In this article, we have provided causes and solutions to this error.

What Are the possible Causes of QuickBooks Error Ol-222?

The QuickBooks Error Code OL-222 can be caused by a few different factors:

● Incorrect formatting of the downloaded .qbo file.

● If unsupported characters are found in the company file according to the Open Finance Exchange (OFX) standards.

● In addition, a scan error may occur if there are issues communicating with the bank's server.

Latest Methods to Fix QuickBooks Error Ol-222

Check the DIY steps given below in this article:

Method 1: Update QuickBooks Desktop

● Take a backup of your company's data before updating to avoid data loss throughout the process.

● Visit the Intuit website to check for updates, and then download and install them as soon as you can to eliminate the causes of the error number.

● Open QuickBooks Desktop and go to the Help menu first before updating it.

● From the Help menu, choose the Update QuickBooks Desktop option.

● Then, select Get Updates after clicking Update Now.

● Install the updates after downloading them, then restart QuickBooks Desktop.

Method 2: Fix any invalid formatting in the QuickBooks Company File

● Simply choose Edit from the context menu when you right-click on the QuickBooks company file (.QBW).

● This will open the chosen file in a text editing software so that you can edit the file's format.

● Utilize the Find option in the text editor to find and remove any unsupported characters, such as "&," from the file.

● Save the file by selecting Save from the File menu after the invalid character has been removed.

● Exit the file and revisit it in QuickBooks to determine whether the issue has been resolved.

Method 3: Add a new FIDIR.txt file

● Before continuing, close QuickBooks to avoid any potential problems.

● First, make sure to copy the entire contents of the FIDIR.txt to your clipboard.

● On your desktop, make a new text file and paste the copied content into it. Keep in mind to name the new file FIDIR.txt.

● Before replacing the existing FIDIR.txt file with the new one, it must first be deleted. Tap GO while using the Option key to do this, then choose the library option from the Finder menu.

● In the Library, navigate to ApplicationSupport /com.intuit.QuickBooks 20XX/ Downloads and delete the FIDIR.txt file.

● Next, click on Go> Applications from the top menu and press the Control key while clicking on QuickBooks 20XX.

● This will open a contextual menu where you need to click on Show Package Contents.

● Then, double click the Contents folder in the new window that appears and select the Resources folder. Find and delete the FIDIR.txt file from it.

● Copy and paste the new FIDIR.txt file from your desktop into the Downloads and Resources folder to replace the old one.

● Finally, follow the usual steps for importing .QBO file in QuickBooks.

Summing Up!

This blog post suggests that the mentioned resolution methods should be able to help you fix QuickBooks Error Code OL-222. If for any reason the error persists despite trying these methods, we recommend contacting our 24/7 QuickBooks error support experts at 1-800-615-2347 for assistance.

You may also see: How to Resolve QuickBooks Error Code 404