Articles

Benefits of Using a Hotel Reservation Software for Hotels

by Mycloud Hospitality Software Development

The hospitality industry is a highly competitive space and hotels of all sizes have to compete with each other to attract guests. For small hotels, the competition is even harsher as they often do not have the funds of the reach like the bigger hotels. To match up to the competition and make their property an attractive option for guests, small hotels need to double up on the software side. Reservation software for hotels is a key factor that can help small hotels in differentiating their services and bring a measure of sophistication to the way things work in their hotel.

Features to Look for in the Best Reservation Software for Small Hotels


A reservation software is different from a PMS in the manner that reservation software works on a single premise of making the booking process easier. Often, a reservation software for a hotel is bundled with the PMS and hotel managers can customize the reservation software as per their specific needs. Let’s take a quick look at some features that are a must in a hotel reservation software

1) Customization
The key factor that makes it easy to use a hotel reservation software is the degree of customization offered by the software. Whether it is using the hotel’s branding or using a third party integration that suits your requirements, the hotel software should allow all these options and more. When a software is customized with the hotel’s branding, guests are more likely to trust the hotel and form a favorable opinion of the property. Hotels can also customize the software to include

  • Payment processing engine of their choice
  • Integration with social media pages of the hotel
  • Discounts on bulk or repeat bookings

2) Powered by the Cloud
Using a reservation software for hotels that is powered by the cloud is one of the best ways to improve booking rates. Cloud connectivity means the data sync happens in real time and your reservation software can show the latest room inventory and room rates. Real time data sync also means that there is no risk of overbooking or double booking a room. Guests get access to the latest inventory without any issues and they also get the latest prices for the room. Depending on the demand and availability, hotel owners can set the room prices and have them reflected across all channels in real time. Some more advantages of using a central reservation system that is backed by the cloud.

  • Military grade data security
  • Easy to learn and use
  • Accessible from multiple devices
  • Scalable along with the business
  • Simple configuration

3) User Friendly
A reservation software for hotels should be user friendly whether for the hotel or the guests. The process of booking a room in the hotel should be intuitive for the guests with as few steps as possible. With eye-catching graphics and colors, the design and functionality of the software can go a long way in providing a user-friendly hotel booking experience to the guests. The software can be customized to work with the hotel’s PMS so that all information and details are updated in real time.

4) Automated Communication with Guests
Automation is the key feature for any hotel reservation software and for small hotels with limited staff and budgets, automated software becomes even more important. Through automated steps used in the booking process, customers can get real time email and text confirmations or booking or cancellation. The software can also be programmed to offer discounts to guests where applicable.

The software can also alert the customers about any price changes or the number of rooms running out. This kind of automation not only saves the time of the staff but also puts a great impression on the guests that are looking for quick confirmation of their activities on the hotel’s reservation software.

5) In-Depth Reports
Reports about the performance of the hotel can be a great input in deciding future business strategies and finding out the areas that need to focus on improvement. The best reservation software for small hotels will provide a wide range of reports that can contain performance metrics from daily, weekly, monthly, and yearly data gathered by the reservation software.

The information gathered after studying the data can be critical in forming policy decisions or allocating the hotel’s resources towards different areas that need improvement. Users should be able to download reports in the format of their choice and they should also be able to segregate data as per their requirements.

Some more reasons why a reservation software for small hotels can be a great investment.

● Affordable compared to on-premise software systems
● Fast usage as it backed up by the cloud
● Offers potential to grow along with the business
● Data is easy to migrate from one software to another
● Regular updates keep the software secure

Summing Up

There are many ways in which small hotels can get level with their competition in the market and one of the ways is to use the best reservation software for small hotels. Finding a software that meets your budget and requirements is the key. Keeping in mind the points mentioned above, you can get a highly capable software suite from mycloud Hospitality. The company has spent years in the hospitality business to create software solutions that are used by properties all over the world. From hotel chains to luxury resorts, AirBnB, and small hotels, the software suite offered by mycloud Hospitality can be easily customized to suit the needs of any property.

If you are running a small hotel, you can also take a demo of the software to see if it will suit the needs of your property. GIve a call to the team at +1-415-390-5039 to schedule a demonstration at a suitable time. The software can be up and running in as little as four hours and there are no upfront fees. For more information, please browse through https://www.mycloudhospitality.com/.


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About Mycloud Hospitality Advanced   Software Development

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Joined APSense since, July 20th, 2018, From New York City, United States.

Created on Feb 13th 2023 11:16. Viewed 207 times.

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