5 Most Common Outlook Send/Receive errors and their Solutions?

by Lena Smith Technical Engineer

Microsoft Outlook, the most popular personal information manager is a part of almost all the Office versions. Mainly used as an email application, this Office application can be used for a variety of other purposes as well. You can create calendars to organize your day-to-day tasks. While using this amazing application, one may receive several errors and the most common outlook send/receive errors among them have been mentioned below. Not just the errors, we have also provided their accurate solutions to help you troubleshoot them without the help of a technician.

  1. Send/Receive error with message: “Outlook data file cannot be accessed (error 8004010F)

Time of occurrence: This error occurs at the time of sending or receiving emails

Possible causes and the solutions:

  • Wrong location of the email storage

When using multiple email accounts or data files with your Outlook, it may happen that your emails are being saved to the wrong location. To fix this, erase your data files from the Outlook and add them back again. On the other hand, try to change the folder where all your emails are being delivered.

  • Outlook profile has not been configured properly

Solution- Create a new Outlook profile and now add all your data files to it.

  • Error in Outlook permissions

Solution- This happens when you upgrade the operating system while keeping the same Outlook version.

  1. Send/Receive error with message 8: “Outlook is unable to connect to the proxy server

Time of occurrence: This error occurs when you try to send or receive the emails via a proxy server.

Possible causes and the solutions:

  • Windows root certificate are expired

Go to Windows Update and check for the updates to the Root Certificate list. Install these updates and try sending or receiving the mails again.

  • Use a self-sign certificate

Remove the self-sign certificate that gets add to the Outlook profile by default.

  1. Send/Receive error with message 0x8004210A: “the operation timed out while waiting for a response from the receiving server

  • Time of occurrence- Error occurs while sending or receiving the emails

Possible causes and the solutions:

  • Slow connection with the mail server

Stop all downloads and free the internet connection as well as other online activities. Increase the mail server time out period, if possible to avoid this issue.

  • Sending or receiving emails with large email attachment

If you are sending large attachments in an email then this process takes a bit longer time. This ultimately results in locking up your email for a certain time. Therefore, the mail someone is sending you might not be received in your inbox for that particular period. To ease your Outlook Received tasks, make sure you wait for the email to be successfully sent. Also, keep on deleting the useless emails you receive.

  • Antivirus is scanning all your incoming and outgoing emails

Most of the antivirus for protection purpose may interrupt any activity of your Outlook email. This may delay your sending or receiving of mails. So, if it is taking too long to send or receive mails, try disabling the antivirus for a while.                      

  • Firewall may be blocking your emails

A firewall may stop your Outlook from connecting to your mail server. Disable the firewall for a while and then try to send the mail.

  1. Send/Receive error with message (0x800CCC80): “None of the authentication methods supported by this client are supported by your server

Time of occurrence- This error occurs while sending an email from your Outlook account.

Possible causes and the solutions:

  • Incorrect settings of your Outgoing mail server

Change your account settings by editing it following this path:
Outlook File menu -> Account Settings -> double click on your email account -> More Settings -> Outlook Server -> mark the option “My outgoing server (SMTP) requires authentication”

Now, mark the option “Log on to incoming server before sending mail”. You can also do the same by clicking the Repair option available in your Account setting windows.

  1. Send/Receive error with message: “The operation failed. An object could not be found” or “Object not found”

Time of occurrence: The error occurs when you try to send an email from Outlook.

Possible causes and the solutions:

  • Corrupt Outlook profile

Solution- Follow this path to troubleshoot:

Windows Control Panel -> Mail -> Mail Setup -> Show Profiles -> Add

Now, create a new Outlook profile and add a new Outlook email account to it. Now, access your Outlook account using the new profile and try to send your mail again.

  • Error in the SMTP settings

Solution- To troubleshoot, you have to configure your SMTP settings manually in Outlook. For this, simply remove your email account from “Outlook File Menu -> Account Settings” and add it again. While adding the email, make sure that you don’t select the option for auto-detecting the mail server settings.

  • Outlook PST data files was moved or removed

Solution- Create a new Outlook profile and then add your data files again to it by following the right procedure.

After you follow the aforementioned troubleshooting steps, if you still face any error then there are chances that it could be due to some other problem in your device or in this Office application. In such an event, you should call the Microsoft Outlook customer service team and get an instant help from a technician. All the technicians at the support center have years of experience in troubleshooting all the Office errors associated with its applications, like Outlook, Excel, Word, PowerPoint, OneDrive, Access, OneNote and more. This team works 24*7; hence, you can call them as soon as the error occurs.

About Lena Smith Committed   Technical Engineer

273 connections, 9 recommendations, 1,459 honor points.
Joined APSense since, March 6th, 2017, From california, United States.

Created on Jan 10th 2018 00:49. Viewed 232 times.


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