How to fix Outlook Send Receive Error

by Nelson Smith Outlook Email Support

To fix Outlook Send/Receive error, you can try the following steps:

  1. Check Internet Connection: Ensure you have a stable internet connection to send/receive emails.

  2. Disable Antivirus/Firewall: Temporarily disable antivirus or firewall software, as they can sometimes interfere with Outlook's functionality.

  3. Increase Server Timeout Settings: In Outlook, go to File > Options > Advanced. Increase the server timeout settings to allow more time for sending/receiving emails.

  4. Check Email Account Settings: Verify that your email account settings are correct, including incoming and outgoing server addresses, ports, and authentication methods. Contact your email provider for accurate settings.

  5. Clear Outlook Cache: Close Outlook and navigate to the Outlook data file location. Delete the Outlook cache (.ost) or offline data file (.pst) and let Outlook recreate it.

  6. Repair Outlook Data File: Use the built-in Inbox Repair Tool (scanpst.exe) to repair any corrupted Outlook data files.

  7. Disable Add-ins: In Outlook, go to File > Options > Add-ins. Disable any suspicious or unnecessary add-ins that might be causing conflicts.

  8. Update Outlook: Ensure you have the latest updates installed for Outlook. Check for updates and install any available updates.

  9. Create a New Outlook Profile: If the issue persists, create a new Outlook profile and configure your email account again.

If none of these steps resolve the issue, consider contacting 3citcians support or your IT department for further assistance.

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About Nelson Smith Innovator   Outlook Email Support

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Joined APSense since, May 31st, 2022, From Reston, United States.

Created on May 10th 2023 17:04. Viewed 69 times.


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