Why People are Fed Up

As per a survey conducted, about 90% of the people are not satisfied by their cable providers. It has been observed on a very large scale that people are not getting the level of services which companies claim to give. The percentage of customer satisfaction is than 10 out of 100 which is something to point out. It is a kind of a mafia that is targeting the common man and asking to pay a huge amount and as a result people don’t get the appropriate services. Now let us just point out some of the main problems that take the services of a company down. 
 The first thing is a poor contract in which you would be stuck and they won’t let you get out of the contract unless and until you pay a big penalty to them. So be careful when you sign up for any of the cable providers. Read the terms and conditions carefully. Once they sign you up, they will get the first payment in advance and vanish away. The next step is the installation process which takes about 15 days. Meanwhile you don’t get the services for those days but still you have to pay for those days. This sounds dumb and it indeed is dumb. 
 Once the services are installed, most of the companies don’t even provide customer services representative. And those who provide are not satisfy able. The poor representatives are not able to help people. Most of the companies actually charge you about $150 for the customer services but at the very same time they provide dull services. It takes about 15 days to process the complaint and then they visit your place to identify the problem and then after the engineer will come and set up the problem for you. Meanwhile you won’t get the services and still you would pay for those days. 
 When it comes to upgrading the package, you need to sign up a new contract and for that you have to re pay the installation fee that is about $200. This is not it, whenever you want to add a channel or you want to remove the channel, you need to pay for that separately. 
Interesting fact is that, whenever you sign up for the basic or the premium package, you won’t get any of the high definition channel, again you need to pay to get high definition channels. And the worst part is that when you sign up, they won’t ask you the choice of your channels, they just give you the channels by their own choice and trust us, their choice is rubbish. It’s all just to get more money as the customer requests to change the channels and then the customer has to pay for each extra channel added to his package. In simple words, all companies try to grab more and more money and at the end you would end up with rubbish services.
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