What’s QuickBooks error ol-393 and How can you Overcome it?by Will Wilmar Accountant
QuickBooks online banking error ol-393 usually occurs while trying to connect with the bank or downloading the transactions in the QuickBooks desktop application. The user may get QuickBooks error ol-393 due to connectivity issues or damage in the company file. When the error interrupts, the user might get a notification from the bank or financial institution. In this blog, we will discuss ‘ol-393 QuickBooks error,’ it’s causes, and solutions to fix it permanently. So, continue reading the blog till the end.
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Causes behind QuickBooks error ol-393Following are the reasons behind QuickBooks online banking error ol-393:
- Incorrect login credentials while logging into QuickBooks Online.
- Poor network connection.
- Bank’s website under maintenance.
Most Preferred Solutions to rectify QuickBooks error message ol-393Given below are the most effective troubleshooting steps to overcome ol-393 QuickBooks error. Before moving to the solutions, take a backup of the company file using the following steps:
- Open QuickBooks desktop.
- Move to the File menu and choose Switch to Single-user mode.
- Navigate to the File menu again and select Back up Company.
- Next, select Create Local Backup.
- Within the window, select Local Backup and then Next.
- From the Local Backup Only section, select Browse and select the location where you want to save your backup company file.
- Click OK and then Save it now.
Solution 1. Make a test company fileCreating a test file will help find if the problem is with QuickBooks or bank:
- Open QuickBooks.
- Go to the File menu and choose New Company.
- Click Express Start or Start Setup.
- Within the setup window, provide the required details.
- Click Create Company and then the Start Working option.
Solution 2. Setting up all online banking connections again
- Open QuickBooks online.
- Go to the Lists menu and choose Charts of Accounts.
- Next, click Include Inactive.
- Turn off Bank Feeds for all active and inactive bank accounts.
- Exit and restart QuickBooks.
- Now, turn on the bank feed and continue with the work.
Created on Jun 24th 2021 14:20. Viewed 251 times.