What is involved in doing your own dental insurance claims processing?

by Isabella Bautista Area Manager

Staffing is one thing that makes outsourcing different from doing your own dental insurance billing.

Keeping good people at the front desk is hard. As you know, putting in a claim for dental insurance involves a lot of steps and details, and it can be hard to find people who focus on it.

For example, at Dental Claim Support, we test our billers' knowledge of insurance billing as part of the process of hiring them. They also go through a very tough training process before they can work with a client. This keeps the level of service high and lets you focus on the patients instead of the hiring process.

The ability to get help from experts is also different.

Depending on how big your practice is, you'll be given one or two billers who work just for your offices. You can talk to them about any questions or concerns you have.

Your biller will find the answer to your question, whether it's about CDT coding, specific insurance plan rules, or your status. If they don't know right away, they can ask any of their other billers for help.

When you outsource your dental insurance claims process, you also get access to a team of dental billing experts who will share their knowledge and expertise with your dental team.

So, what if you did decide to handle the processing of your own dental insurance claims? How much work would that be for the person who took on that role? Let's talk about that.

Read more about dental insurance claims.