What Great Managers Do Differently

In business, the role of a manager extends far beyond mere oversight. Great managers distinguish themselves not just by their ability to meet targets but also through their leadership, people skills, and the positive impact they have on their employees. They understand that effective management is a blend of art and science, requiring a delicate balance of strategic thinking and interpersonal skills.

If you want to be considered a great manager, here are seven qualities you'll need to embody.

One of the key responsibilities of a great manager is hiring the right people. This involves not just assessing the technical skills of potential employees but also understanding how they fit into the team and the company culture. This is where outsourcing companies that provide HR on demand prove invaluable. That's because outsourcing companies provide managers with the necessary tools and insights to make informed hiring decisions, ensuring that new recruits are not only capable but also aligned with the company's values and goals.

Great managers know leadership is about setting the right example, so their actions speak louder than words. They embody the values and ethics they expect from their team and inspire their employees to emulate these qualities by demonstrating commitment, resilience, and integrity in their work.

Exceptional managers are known for their supportive nature, understanding their employees' strengths and weaknesses and providing the guidance and resources needed for their development. This support extends beyond professional growth; it includes recognising and addressing their personal challenges and fostering a nurturing and empathetic work environment.

Effective communication is a hallmark of great management. This means conveying information clearly, actively listening, being open to feedback, and engaging in meaningful dialogues. Great managers ensure that communication channels are always open, promoting a culture of transparency and trust.

Great managers recognise and appreciate the hard work of their employees. Acknowledging when team members go above and beyond, stay late, or lead a project is crucial. This recognition makes employees feel valued and motivates them to maintain their high performance. Importantly, great managers never take credit for their team's achievements but instead highlight the individual contributions of their employees, fostering a culture of appreciation and respect.

Effective managers take the time to understand their employees. They recognise that getting to know the people they manage, including their strengths and aspirations, is crucial for the entire team's success. This personal management approach helps create a cohesive and productive work environment.

Elliot Dean from digital marketing agency Temerity Digital puts a strong focus on building relationships. "At the end of the day, people you connect with and have common ground with are going to be more willing to go the extra mile, and listen when something important needs to be addressed'.

Accountability is a key trait of great managers. They take responsibility for their actions and decisions, setting a standard of accountability within their team. When owning their mistakes and learning from them, great managers cultivate an environment of trust and integrity, encouraging their team to do the same.

Great managers do things differently. They're not just taskmasters but leaders who hire wisely, lead by example, support their employees, and communicate effectively. Their holistic approach focuses on their team members' professional and personal growth. Embodying these qualities, they drive their team towards success and contribute to creating a positive and productive workplace.

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