What Are Different Types of Live Chat Windows?
Nowadays almost every website is providing live support through live chat software. You can find a number of chat software available on the internet and each has its own specifications and designs along with some common basic features. When it comes to describing the types of chat software with respect to their chat windows, each has its own design, color and appearance. Here we are going to discuss the types of chat windows that different chat support software offer.
Be it education, health, retail, real estate, tourism, hospitality, NGO or any other industry website, it would most probably have live chat software in it. Now, you can hardly find any website that is deprived of this web-based chat application. What could be the reason for live chat’s rapid popularity in the World Wide Web?
There are numerous reasons and factors for the live chat's increasing popularity on web but one common purpose is the provision of 'immediate support' to all the visitors. Live support is provided to all web browsers through a chat box window, present on a website. You can find a great variety of live chat software available on the internet; though, all of these have basic common features but still some have their own specifications with respect to their designs, colors, appearances, types and some additional characteristics.
Here we are going to discuss different types of chat windows so that you could have an idea about the specified attributes of each. This would help you draw a comparative analysis between each that will ultimately help you in choosing the one that suits you the most.
live support service
Embedded chat button is the fixed type of chat image that appears on specific location on each page of your website. This is much similar to chat window of facebook page and follows the visitors from page to another. For instance, if a visitor has started a text-based conversation with live chat agents on the home page and then he switches to other pages of the website like features’ page, the conversation continues in the same order.
Pop Up chat Window
A pop up chat window opens up automatically as a visitor lands on a website. A visitor either needs to enter his query; or a default message is already present in the chat window, usually carrying the introduction of an operator along with formal greetings. Commonly this appears as ‘Hello! I am Mike. How may I Help You Today?’ The chat window pops up on each page of the website that a visitor opens up.
Floating Chat Window
This type of chat window floats in the middle of a web page. Although, it looks livelier and remains active all the times no matter, your service is offline; but this does carry some concerns as it may annoy a visitor by diverting his attention from your webpage. To start a conversation, a visitor will just click on the chat window, where a live support service agent will provide an immediate response.
Layered Chat Window
By providing a 'Layered chat window' you enable your browsers to minimize or restore the chat on their sides, even they can click to close the chat button to end a session whenever they want. Minimizing or restoring a chat window has nothing to do with its customization by the visitors.
The above mentioned types of chat windows were the most common types of chat windows that are frequently seen upon searching an ecommerce website. You can find many other new types while searching for some more live chat service providers.
We at LiveAdmins provide live chat software with a customizable chat window that can be easily made compatible with your website's design and color.
Be it education, health, retail, real estate, tourism, hospitality, NGO or any other industry website, it would most probably have live chat software in it. Now, you can hardly find any website that is deprived of this web-based chat application. What could be the reason for live chat’s rapid popularity in the World Wide Web?
There are numerous reasons and factors for the live chat's increasing popularity on web but one common purpose is the provision of 'immediate support' to all the visitors. Live support is provided to all web browsers through a chat box window, present on a website. You can find a great variety of live chat software available on the internet; though, all of these have basic common features but still some have their own specifications with respect to their designs, colors, appearances, types and some additional characteristics.
Here we are going to discuss different types of chat windows so that you could have an idea about the specified attributes of each. This would help you draw a comparative analysis between each that will ultimately help you in choosing the one that suits you the most.
live support service
Embedded chat button is the fixed type of chat image that appears on specific location on each page of your website. This is much similar to chat window of facebook page and follows the visitors from page to another. For instance, if a visitor has started a text-based conversation with live chat agents on the home page and then he switches to other pages of the website like features’ page, the conversation continues in the same order.
Pop Up chat Window
A pop up chat window opens up automatically as a visitor lands on a website. A visitor either needs to enter his query; or a default message is already present in the chat window, usually carrying the introduction of an operator along with formal greetings. Commonly this appears as ‘Hello! I am Mike. How may I Help You Today?’ The chat window pops up on each page of the website that a visitor opens up.
Floating Chat Window
This type of chat window floats in the middle of a web page. Although, it looks livelier and remains active all the times no matter, your service is offline; but this does carry some concerns as it may annoy a visitor by diverting his attention from your webpage. To start a conversation, a visitor will just click on the chat window, where a live support service agent will provide an immediate response.
Layered Chat Window
By providing a 'Layered chat window' you enable your browsers to minimize or restore the chat on their sides, even they can click to close the chat button to end a session whenever they want. Minimizing or restoring a chat window has nothing to do with its customization by the visitors.
The above mentioned types of chat windows were the most common types of chat windows that are frequently seen upon searching an ecommerce website. You can find many other new types while searching for some more live chat service providers.
We at LiveAdmins provide live chat software with a customizable chat window that can be easily made compatible with your website's design and color.
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