The Rise of BPO Companies in Davao City

Outsourcing, also known as a Business Process Outsourcing is an agreement between businesses to hire an employee or collaborator remotely. A lot of businesses opt to implement this agreement as it has proved itself to be time and cost-effective. It is unsurprising that outsourcing business processes has gained popularity over the years. Outsourcing companies have established themselves in many countries. From India, China, and even here in the Philippines, outsourcing companies have established themselves as assistance to other companies and to the growth of a country’s GDP.

Philippines has grown to be known as the BPO Capital of the World. In fact, outsourcing companies have begun establishing themselves in different cities within the country. 

Davao City based outsourcing companies have grown exponentially in the last few years. A single search can deem it evident as about 60 companies will show up; which is a vast contrast to count of 18 that Davao Daily has counted last 2018. How did this happen?

Next Wave to Center of Excellence

Before 2020, The National ICT Confederation of the Philippines (NICP) picked Davao as one of the Next Wave Cities as they took into consideration many aspects (e.g quantity and quality of talent, availability, and costs of resources, etc.). As the new year rolled in, Davao City finally began to establish itself as one of the Centers of Excellence. 

Dabawenyos and Their Government

One of the main reasons why the Philippines became the BPO Capital in the World is because of the number of skilled workers and the literacy rates the Filipinos have. 

Because of the locals’ skill and talent in providing service even to foreign companies, the government decided to aid their people by providing improved local regulations and efficient interconnectivity.

Continuation of Growth

Many Davao based outsourcing companies continue to thrive today because of the extended availability of the opportunities in the city. Moreover, the Davao city’s typhoon free location became a competitive advantage for the city against the biggest cities in the country. This lessens the chance for operations to be hindered. With continuous help from the government and the growing number of skilled people coming into the BPO industry, new and old players have more opportunity to grow.

Davao is a prime spot for thriving BPO companies. With enough skilled people, government help, and the place itself as an advantage, Davao City is becoming one of the places where BPO companies are trying to get into. With so many companies growing, you’ll have to find Davao’s best outsourcing office. 

If you’re looking for one of Davao’s best outsourcing offices, don’t forget to drop by Coffee Bot Solutions, your partner for your digital marketing needs.