SERVICE TYPES USED BY HOTELS TO ATTRACT CUSTOMERS

 Guests staying at your hotel have different reasons for doing so. The selection of services you offer in the hotel industry will determine what kinds of reasons guests stay at your hotel. Depending on what you're looking for, some people are looking for comfortable beds, while others are looking for tasty food. You will be judged by how you treat your guests. 

How is your hotel different from the rest? Providing your guests with a variety of services will help you keep them coming back again and again. This aspect is always kept in mind by Duniya Hotel, Bakersfield, California because we want to be a high-quality hospitality service provider as well.

Additionally, if you aren't already, now is the time to implement some fantastic hotel features and amenities that will not only attract more customers but also make your hotel stand out. Therefore, with the help of this informative blog, we will learn about those factors a hotel should take into account to attract guests.

Service Types That Can Attract More Customers in the Hotel Industry

The next step is to explore some great amenities and services that you can offer your guests to keep them happy and engaged.

1. Individualized Greetings

It is a universal truth that everyone likes to be personalized, whether it is online shopping or checking into a hotel.  

Can you imagine the surprise when your guest walks into the room to find a flower arrangement or fruit basket personalized with their name? A simple act like that can make their day. Having this habit in place is a very simple but amazing thing to do. Although few hotels provide this service, we always try to do it for our guests at the Duniya Hotel, in Bakersfield, California.

2. Space to Work

Freelancers and virtual workers work in large numbers. It's becoming increasingly popular to work from home, and you may need to check your email, conduct a conference call or manage a presentation at any time.

Therefore, offering your customers and guests a laptop, printer, ring light, and the like could be very helpful. The above-mentioned technology can be provided in a working area with high-speed internet if all these things are not possible in the room.

3. Pick and Drop Services

There are not many types of services available in the hotel industry that includes Pick and Drop. Putting it in place won't take much of your time or space, and it is a relatively easy service to provide. 

Drivers are usually available to drop off and pick up guests from their hotel. It is similar to a taxi cab, except it is provided by the hotel. It is always possible to offer lower rates in order to remain competitive. 

In addition, you can provide guided tours of museums, art galleries, and cultural places in your area. This service can transform your hotel's guest experience if it's implemented properly. 

4. Event Management Services

There is a growing demand for hotels for hosting corporate events and formal meetings. Make sure you have this space ready and make your staff available to help with any organizational needs they may have. Additionally, local event organizers can help you customize all the details for a successful event.

The Duniya Hotel in Bakersfield, California has an excellent banquet hall and small meeting rooms for entertaining business or simple meetings, as well as well-trained staff to deliver excellent service.

5. Custom-made Soaps & Toiletries

What about custom-made soaps and toiletries for your guests? Personalize shampoo and conditioner bottles, wine glasses, and towels if you have all the guests' information when they make their reservations. 

This is something few hotels do, and it will make your guests smile. Considering the hospitality industry receives thousands of visitors a year, you should save this tip for VIP guests, who generally prefer to be pampered.

6. Provide Jogging Areas

The area around your hotel might not be conducive to walking, jogging, or biking in the morning. In any case, a path around your property would be a great idea, since it doesn't require much extra space. It is all you need to do is find a route around your hotel that is 10 to 15 feet wide. This could be inside the hotel's boundary. As well as giving your guests the chance to take a walk or jog, it will give them a beautiful view of your hotel.

Also, at the Duniya Hotel, Bakersfield, California, we have a very big space where guests can walk around and explore nature's beauty maintained by our gardeners. 

7. Book & Movie Freebies with Snacks

There is no harm in having a reading area and promoting movie sessions. Relaxing with a good book or watching a movie is a favorite pastime for many people.

Popcorn and snacks can be sold, and you can even ask your guests what they'd like to watch on social media. Having good reviews will make them recommend your hotel to others. Guests at the Duniya Hotel in Bakersfield, California can expect the same as part of our hospitality commitment.