Net Promoter Score (NPS) Calculator

Net Promoter Score (NPS) Calculator

NPS, or Net Promoter Score, measures customer satisfaction and loyalty by categorizing respondents into promoters, passives, and detractors based on their likelihood to recommend a business. 

To calculate NPS:

- Input the number of promoters, passives, and detractors.

- The calculator will compute your NPS automatically.

Interpret your score to gauge customer satisfaction and loyalty. Higher scores indicate happier customers likely to recommend your business.

Why NPS Matters:

- NPS provides insights into customer satisfaction and loyalty.

- It helps identify brand advocates and areas for improvement.

What's a Good NPS:

- Scores range from -100 to +100.

- Aim for continuous improvement rather than perfection.

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