Live2Support-Live Chat Software – Key Benefits at a Glance

If someone ran into you at a conference, workshop or training program and said that live chat software was the next big thing in customer support, they would stand corrected. Live chat software, or live support chat as it is also called, isn’t the next big thing in customer support, it is already the big thing. What is more, live chat has emerged as a major game changer in critical online functions such as marketing, sales and lead generation. You may have already realized by exploring our website that Live2Support delivers the largest number of benefits in the industry when compared to other companies at a price that is highly affordable and resource centric. As they say, the proof is always in the pudding which is why we have listed all the <benefits> for our current and prospective customers. We have picked out three  of the top benefits we believe will surely take you off the fence and into a vibrant world of one-on-one customer service where the customer will always remain in the driver’s seat and come back to you again and again for more.

 

Top Benefits of Web Live Chat Software

 

·         Hosted Solution – With Live2support, you don’t have to download  a full blown web application and install it on your server. Our application works flawlessly on your desktop, laptop, on Android as well as on all iOS devices. The responsibility to upgrade, update and maintain the service in a highly secure 256 bit SSL encrypted environment with zero down time rests entirely on us while you remain fully focused on your core business.

 

·         Real-time Interaction – Your visitors and customers never have to identify themselves when they chat with your operators. You can easily de-activate the “request for email address” option from your Live2Support Control Panel so that your visitors don’t even have to disclose their email addresses if you wish. Customers always have the option to type in their email addresses into the chat box as soon as they feel the need or are sufficiently confident that they are interacting with a trustworthy entity.

 

·         Language Customization – As they say, the Tower of Babylon has taken over the planet and the world is now a global village. Live2Support is in perfect harmony with this major paradigm shift because you can customize your  add live chat support service to any of the major languages right down to images and font. Languages we actively support include Spanish, Portuguese, French, Italian, Chinese, Korean and German. Language customization services for other languages are also available simply for the asking.

 

You can personally experience the power and potential of live help software from Live2Support without any obligation whatsoever by simply <downloading> our 15-day trial version. Our 24X7 customer support will answer any questions you may have for us.

 

What type of customer support challenges are you currently experience and would want to address on your website? Do share your thoughts with us in the comments section below.