How to Fix Skype Error Code 0x80070497 in Windows 10

by Alessia Martine

Windows 10 is a reliable operating system and regular free updates are one major reason behind it. Although Windows 10 is the most popular operating system there are some errors that can hinder the user experience on the otherwise secure OS. Several users complain facing Skype error code 0x80070497 on Windows 10, so in this article, we will teach you how you can fix Skype error code 0x80070497 in Windows 10.

Windows 10

How to Fix Skype Error Code 0x80070497 in Windows

Using Command Prompt

Here are the steps on how to fix Skype error code 0x80070497 in Windows 10 through command prompt:

  1. Launch the Command Prompt.
  2. You can also tap Windows + X key on your keyboard and select Command Prompt “Admin.”
  3. Here you have to stop Windows updates service and BITS service in the command prompt.
  4. To start the command, you need to enter the following command:
  5. net stop bits
  6. net stop wuauserv
  7. Now deletes qmgr*.dat files, to remove this enter the following command prompt and tap Enter:
  8. Del “%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat”
  9. If you are doing this step first time, then you need to skip the above steps and go through the next steps given below. If you are done all the steps and not get success, then repeat the steps and remember to follow all the steps without skipping ant steps.
  10. It is one of the useful messages that you need to use carefully, here are other methods that can help you to fix this error:
  11. Here you need to run three commands in the command prompt to change the name of the folder, and every time you need to enter with the command:
  12. Ren %systemroot%\SoftwareDistribution\DataStore *.bak
  13. Ren %systemroot%\SoftwareDistribution\Download *.bak
  14. Ren %systemroot%\system32\catroot2 *.bak
  15. Here you need to reset Windows updates service and BITS service as default security description. To process these steps, you need to enter the command in the command prompt:
  20. After this above command you need to enter the given command in the command prompt and then tap the Enter button on your keyboard:
  21. cd /d %windir%\system32
  22. Next enter the following in the command prompt and then tap the Enter key on your keyboard:
  23. cd /d %windir%\system32
  24. Now In the windows updates service and BITS service these steps maybe get several commands that user need to enter in the command prompt to fix this issue here are the following command you need to enter the command and Tap Enter button with each command:
  25. regsvr32.exe atl.dll
  26. regsvr32.exe urlmon.dll
  27. regsvr32.exe mshtml.dll
  28. regsvr32.exe shdocvw.dll
  29. regsvr32.exe browseui.dll
  30. regsvr32.exe jscript.dll
  31. regsvr32.exe vbscript.dll
  32. regsvr32.exe scrrun.dll
  33. regsvr32.exe msxml.dll
  34. regsvr32.exe msxml3.dll
  35. regsvr32.exe msxml6.dll
  36. regsvr32.exe actxprxy.dll
  37. regsvr32.exe softpub.dll
  38. regsvr32.exe wintrust.dll
  39. regsvr32.exe dssenh.dll
  40. regsvr32.exe rsaenh.dll
  41. regsvr32.exe gpkcsp.dll
  42. regsvr32.exe sccbase.dll
  43. regsvr32.exe slbcsp.dll
  44. regsvr32.exe cryptdlg.dll
  45. regsvr32.exe oleaut32.dll
  46. regsvr32.exe ole32.dll
  47. regsvr32.exe shell32.dll
  48. regsvr32.exe initpki.dll
  49. regsvr32.exe wuapi.dll
  50. regsvr32.exe wuaueng.dll
  51. regsvr32.exe wuaueng1.dll
  52. regsvr32.exe wucltui.dll
  53. regsvr32.exe wups.dll
  54. regsvr32.exe wups2.dll
  55. regsvr32.exe wuweb.dll
  56. regsvr32.exe qmgr.dll
  57. regsvr32.exe qmgrprxy.dll
  58. regsvr32.exe wucltux.dll
  59. regsvr32.exe muweb.dll
  60. regsvr32.exe wuwebv.dll
  61. Next, reset Winsock and enter the following command:
  62. netsh reset Winsock
  63. Then tap Enter key on your keyboard.
  64. Now reset your Windows updates service and BITS service and enter the given command:
  65. net start bits
  66. net start wuauserv

Chloe Decker is a self-professed security expert; she has been making the people aware of the security threats. Her passion is to write about Cyber security, cryptography, malware, social engineering, internet and new media. She writes for Microsoft products at


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About Alessia Martine Advanced

80 connections, 2 recommendations, 269 honor points.
Joined APSense since, January 3rd, 2019, From Fort Lauderdale, United States.

Created on Apr 7th 2020 04:56. Viewed 171 times.


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